Sr. Intergration Consultant

JOB CATEGORY Business/Strategic Management COMPANY Fidelity National Information Services EMAIL Apply by Email Fidelity National Information Services, Inc. (NYSE:FIS) is a leading provider of core financial institution processing, card issuer and transaction processing services, mortgage loan processing and related information products and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top ten. Nearly 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS maintains a strong global presence, serving over 7,800 financial institutions and over 100,000 retailers in more than 60 countries worldwide. Sr. Intergration Consultant Job Description:  The Senior Integration Consultant is a critical component in the ongoing development and deployment of RealEC throughout the mortgage industry.  The resource is expected to work directly with the client resources to map business processes to application capabilities and specific data formats.  From the product solution defined by the Account Management and Product Consultant, the Senior Integration Consultant is responsible for performing the data mapping between applications, systems, and file formats, and producing the appropriate documentation to support the data mapping specifications.  This position is required to assist Project Managers and other project resources with testing, troubleshooting and issue resolution, account setup and configuration, training, and other project tasks to successfully meet client requirements.  Using excellent documentation skills, the resource is required to write specifications, testing plans, and client requirements documents. The Senior Integration Consultant is expected to interface with clients at various levels of organizations to answer questions, provide information, and represent RealEC in a positive manner utilizing exceptional customer service skills.  Similarly, the position requires outstanding support and responsiveness to coworkers and management.   In order to meet the job requirements, the Senior Integration Consultant will be expected to support multiple projects, manage competing priorities, and meet scheduled completion dates.  The position requires organization and efficiency skills to be successful. Essential Duties and Responsibilities: Duties and Responsibilities include but are not limited to the following.   Work directly with the clients’ business personnel to map business processes to application capabilities and specific data formats; Effectively translate client requirements into product solutions, and produce specifications to define product solutions; Understand and apply the defined product solutions to meet the client requirements and requests  Perform data mapping between applications, systems, and file formats; Produce documentation for data mapping specifications; Configure accounts and systems for users to support production and test activities Create and manage Functional Specifications, Business Process Procedures, Project Plans and Schedules, Test Cases and Scripts, and other documents to support projects and clients Responsible for documenting test cases and plans, executing test scripts, and reporting variances for the technical solution from a business perspective to verify that all client requirements are incorporated in the design and meets client expectations; Work with technical and support resources to resolve failures to successfully complete testing cycles  Act as primary contact for client questions, problems, requests for change; Troubleshoot and research issues; Report findings and propose solutions to management and team members to resolve issues; Identify impact to other solutions or projects, and work with management to identify options and recommendations Provide training to clients or RealEC resources on functionality, configuration or setups, integration specifications, and client workflow; Communicate information by written documentation and verbal explanations and demonstrations Interface with clients and management; Establish and maintain strong client and/or internal relationships; Manage high-profile client’s expectations and deliverables, dealing with all levels of client organization Support Project Managers, Engagement Managers and other project team resources by completing project tasks, meeting milestone dates, and supporting client needs and requests  Aptitude in Project Management skills and disciplines; Ability to manage projects and tasks using planning, organization, and administration skills; ability to juggle multiple tasks and clients and to set priorities appropriately Available on-call as an escalation point as needed to clients and co-workers to troubleshoot issues and research functionality