Sr Business Analyst

Sr. Business Analyst

 

About Elster Integrated Solutions

Elster Integrated Solutions (EIS) delivers AMR and AMI systems to help utilities improve their revenue cycle services, customer service, and delivery reliability as well as implement demand response and conservation programs. Elster Integrated Solutions delivers and integrates metering automation solutions for utility customers so that they can better manage their business in the area of gas, electric, and water usage as well as facilitate new end customer programs. Experienced in field-proven AMR/AMI system deployment, EIS enables business and customer management from metering information. Core to EIS solutions are the use of intelligent standards-based communications. For more information, visit http://www.elster-eis.com.

Responsibilities/Duties

The Business Analyst should be a hands-on person who can effectively work cross-functionally on a daily basis with Design/Development/QA on the development and review of functional specifications.

 Know your customers - work with clients to gather customer feedback, and participate in customer advisory groups and studies to analyze trends and identify customer requirements and hot button issuesKnow your product – Help prioritize and compile appropriate business and feature requirements /commercial specifications based on customer and market needs with business and/or technical constraints.  Build your product - collaborate with Systems, Design, and Development to transform business requirements into new products and features.  Participate in acceptance testing of projects prior to release.  Drive your product - work with Project deployment services to drive the launch of new products and capabilities by providing critical messaging, positioning, and product information to training, marketing, customer service, and sales.  Enhance your products - prioritize efforts to maintain and incrementally enhance existing products. Work cross-functionally, become the expert - Respond to product inquiries and support ongoing sales and marketing efforts including development of subject matter for RFPs and RFIs. Must be comfortable demonstrating product capabilities to customers

 

 

Qualifications5 - 8 years of successful business analyst / systems analyst/product management experience in  enterprise software, technology  and/or telecommunications fields5+ years of relevant work experience in enterprise software, technology and/or telecommunicationsKnowledge of metering and utility enterprise systems such as AMI, MDM, OMS is a plusHighly motivated, action-oriented individualMust be conversant and comfortable with IT terminology and concepts such as system scalability, telecommunications, software architecture, hardware architecture, high availability Action oriented individual Excellent communication and presentation skillsAbility to perform both on the tactical and strategic level Hands-on approach to managing multiple complex projects simultaneously Ability to work well with and earn the respect of development, sales, marketing and customer service teams BS degree in engineering of related field (EE, Comp Science, Comp Eng)  required; MBA preferred U.S. Citizen or Resident with ability to travel internationally30-50% travel

 

Elster offers very competitive salaries and a comprehensive benefits package including a generous 401k plan.

 

Please email a WORD version of your resume to raleigh.staffing@us.elster.com including “EIS1098â€� in the subject line.