Solutions Engineer - Higher Education Software Company

Solutions EngineerDuties and ResponsibilitiesSales Evaluation Activities Weekly Focus 65%• Deliver high quality product demonstrations product demonstration to Higher Education decision makers, customers, stakeholders and conference attendees• Work with engineering and third parties to become an expert in Intelliworks products, including their architecture, functionality, and deployment methodologies. Engage in strategic conversations with customer and prospective clients around the above mentioned topics and provide market feedback to • Help establish demonstration environment with high quality content developed and customized to specific target markets within Higher Education. • Help organize all product demonstrations, presentations and general documentation in an effective way within the IW intranet. • Work with regional account executives to develop solutions and document in proposals.• Work as a key liaison between the clients, the sales force, and the product management in an effort to filter feedback from the market around IW products and offerings• Help facilitate RFP responses and assist in the creation of an ongoing RFP repository• Provide rapid, accurate responses to questions from sales staff in the field.• Participate in API service scope discussion with potential and current customersTraining and Certification Weekly Focus 20%• Collaborate with IW customer support to build strategic use of Intelliworks Work with the sales team in the areas of product training and demo certification.• Solution Wiki to support the Sales process• Assist in marketing and campaign management acting as in liaison from sales to the campaign managing team, and assist in training marketing team on the Intelliworks Solution• Support all employee Intelliworks Solution knowledge through various learning initiatives• Assist in on or off site client training with the Intelliworks Client Success Team • Other duties as assigned. Sales OperationWeekly Focus 15%• Help create reporting tools and templates within the Intelliworks Solution that will serve as productivity tools for sales management.• Work with the Sales Management in an effort to help define sales process and workflow within the Intelliworks Solution Sales Automation tool. • Work with sales-marketing teams to develop case studies, white papers, and sales ppt presentation content • Work with sales management to create and analyze sales activity on a weekly basis• Develop ongoing strategy for data integrity within Sales-Intelliworks Solution to ensure accurate and up to date dataQualifications• Bachelors degree or advanced degree • 3 - 5 years of pre-sales support experience, preferably in enterprise CRM environment • Recent experience working at a software or CRM System firm is desirable • Understanding of software design and architecture, including databases (Oracle and MS SQL Server), application servers, and Java. • Understanding of web technology (Tomcat, Apache, IIS are desirable)• In depth understanding of Software as a Service (SaaS) delivery and its value • Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions • Proven ability to engage at the executive-level • Must be able to travel 25% of the time. • Earning Potential: 90 to 125k depending on qualifications and experience