Services Systems Consultant (2008029)

For over a decade PatientKeeper has worked with hospitals, health systems and medical group practices to automate physician workflow and improve the physician experience with technology. With a core competency in systems integration and interoperability, PatientKeeper offers a "last mile" solution to healthcare organizations by connecting disparate systems (inside or across healthcare facilities) to offer the physician a single user interface that presents all the information they need to provide the highest quality patient care every day. PatientKeeper's software applications are delivered via web browsers, smartphones and tablets and are accessible anywhere anytime. Our goal is to help our customers achieve lasting results—quality patient care, high physician satisfaction, accelerated revenue cycles, and advanced hospital performance. Incredible market momentum and demand for PatientKeeper software products continues to drive growth for the company. We are proud of our success. At the heart of our success is the PatientKeeper team—smart, passionate, highly driven individuals, who love what they do. We are always excited to meet talented candidates who want to join our high-energy environment.Description



The Services Systems Consultant (SSC) is a technical position with direct client exposure. This position reports to Technical Services and resides within Development Engineering. The SSC interacts at all levels of the PatientKeeper Community: Strategic Clients, Field Service Teams, Engineering, as well as all levels of Management. The SSC focuses upon the identification and resolution of product design issues experienced within strategic client environments, under extreme production loads. In addition to carrying responsibilities for assisting development in identifying segments of the application in need of re-architecting, the SSC is also responsible for developing creative temporary workarounds and short-term solutions to technical issues discovered within client production environments.

Core Responsibilities:Investigate anomalies within the product leading to application outages in production environments (ability to diagnose problems down to the code level)  Works closely with Development in critical maintenance releases and hot fixes: 1.) Work with QA to verify maintenance releases and hot fixes 2.) Participate in Development code reviews as required to maintain thorough understanding and high quality in the product Participate in the system architecture of future releases with the goal of increased scalability, supportability and availability  Work with other Engineering departments to improve software and business processes, maintaining the company's focus on Product Availability, Reliability, and Performance (eg: participate in spec reviews; technical review meetings; etc.) Required Skills

BS and preferably MS in Computer Science or related discipline Broad experience in diagnosing software, database, middleware, and architectural issues experienced within production implementations Experienced in Java and J2EE Technology (JSP, Servlets, JDBC, etc.) Strong analytical skills for effective problem solving solutions Experienced in large-scale enterprise class n-tier application architecture Object Oriented Design & Development Internet Technologies (HTML, Java, Javascript, XML, Java Application Servers) Strong skills using RDBMS (Oracle, MS SQL Server) technologies Excellent written and communication skills

Desired Skills: Healthcare Domain Experience Experience with WebSphere and Tomcat Knowledge of Service-oriented Architecture (SOA) Experience working with Java applications on a Windows platform Knowledge of network architecture and load balancing Experience in HL7 standards Experienced in Hibernate Meditech and/or Cerner experience a plus Submitting a resume online at a job site could cause valuable screening information to be missed.Please apply directly at: http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=184562&company_id=15913&jobboardid=24 PatientKeeper is headquartered in the Boston area with a regional office in Chicago.