Senior Sales Operations Manager

Overview: Concur (NASDAQ: CNQR) is the world's leading provider of on-demand Employee Spend Management services that enable organizations to globally control costs by automating the processes used to handle employee spending. Concur's end-to-end solutions seamlessly unite online travel booking with automated expense reporting, streamline meeting management and optimize the process of managing vendor invoices, employee check requests and direct reimbursements. Concur's suite of on-demand services reach millions of employees across thousands of organizations around the world - streamlining business processes, reducing operating costs, improving internal controls and providing enhanced visibility and actionable expense analysis. Concur was recently chosen as the Eastside Business of the Year for upholding a strong commitment to quality, community and innovation. In addition, Concur was also recently ranked eighth on Washington's 100 Best Companies to Work For 2008, by Washington CEO Magazine - results are based on the independent survey results of our own employees. More information about Concur is available at www.concur.com Job Overview: The individual in this role splits their time between providing strategic functional and technical assistance to the sales team members in order to facilitate closing sales and managing all aspects of Sales Operations Worldwide. Reports to the EVP of Sales.Responsibilities: Maintain thorough knowledge of Concur's competitor's products, company direction, financial stability, etc.; keep current with industry events, product offerings, etc. Interacts with individuals across all functional areas in the organization incorporating abilities to interact at all levels of management. Be able to participate in strategic company initiatives, as well as able to manage cross-functional projects utilizing resource across the company Assist the Exec VP of NA Sales with company dashboards, compensation plans, organizational changes and strategies. Determine need for and implement training programs for the Sales Department Operates under moderate supervision. Interacts with sales, marketing and external customers. Be aware of, and comply with, all corporate policies.Qualifications: Education, Experience & Training required: Bachelor degree in related field or equivalent experience

MBA preferred Five or more years experience in a field relating to Concur's product lines and/or functional financial functions (i.e. ERP financials) Broad business knowledge: ability to interpret and utilize industry information on competitors Demonstrated experience in making formal presentations including ability to quickly redesign presentations and databases Excellent written and verbal communication skills Ability to pass a background check Job Specific Specialized Knowledge & Skills: Uses professional concepts and company policies to solve a wide range of difficult problems in imaginative and practical ways Exercises judgment within generally defined practices and policies to select methods for obtaining solutions Receives no instruction on routine work and only general instruction on new assignments Interacts with prospects at all levels in order to educate and persuade Interacts with other Concur employees at all levels Travels up to 60% of time Enjoys coaching other individuals Organized time management skills in order to devote the necessary time to both individual tasks and team management tasks. Critical Performance Competencies: Value Competencies: Displays passion for & responsibility to the customer Hires, develops & rewards great people Displays leadership through innovation in everything you do Displays a passion for what you do and a drive to improve Displays a relentless commitment to win Displays personal & corporate integrity EEO: Equal Opportunity Employer, M/F/D/V. Physical and Cognitive or Mental Requirements: Major job activities - physical requirements: Use of computer and keyboard for extended periods of time on most or all workdays Use of telephone - throughout the workday as needed to conduct business Working under time pressure Working rapidly for long periods Communicating and interacting with others Major job activities - mental requirements: Multiple concurrent tasks Ability to perform under stress Reading and comprehension Writing Problem solving Confidentiality Customer contact Working environment (where major activities are carried out): Indoors in an office or control room

Travel required Working hours: 40+ hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness Flexibility as to the specific working hours may be required or available
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