Senior Professional Services Consultant

Senior Professional Services Consultant - Eastern Region
Westford, MA



About NetScout Systems, Inc.:
NetScout Systems, Inc. (NASDAQ-NTCT) is the leading provider of integrated network and application performance management solutions for organizations worldwide. Through the combination of Sniffer® and nGenius® technologies, NetScout enables customers to maximize the performance and efficiency of applications and content delivered across globally distributed networks. In today's highly complex and rapidly changing IT environments, NetScout's solutions play an essential role, providing the operational intelligence required to assure that critical networked applications and services run efficiently and reliably, meeting or exceeding user expectations, and increasing return on investment from the infrastructure.  
 
Headquartered in Westford, Massachusetts, NetScout has approximately 800 employees and offices across the globe. NetScout serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.

Job Description:
We are currently seeking an experienced Consultant to join our Professional Services Team. This position will be responsible for consulting with NetScout customers and prospects in the Eastern Region.  
 
In this role, your broad technical and business professional skills are essential as you consult with Netscout customers and prospects to architect and build network management and monitoring solutions for their environments. You will architect, propose and implement designs to meet the customer business and technical needs, consulting with your clients as you go.  
 
As a Professional Services Consultant, you will be expected to position and deliver company-marketed solution sets and other custom consulting services for Netscout customers. You will work with the sales team to present solutions to customers' unique requirements.  
 
Essential Functions:  
-Putting your broad Network Management exposure to a variety of technologies/concepts in a distributed environment for Netscout customers  
-Scope and write detailed Statements of Work for client engagements that include detailed implementation plans that map to business results  
-Working on-site with Netscout customers to configure, install and advise them on the use of Netscout network management and monitoring products  
-Contribute to the improvement and enhancement of Netscout consulting best practices

Requirements:
-The ideal candidate will have working experience with the following technology as a consultant within a Professional Services/Consulting organization  
-Minimum of 5 years experience as a consultant, equivalent role, or strong desire to move into a consulting career  
-Bachelors Degree in Computer Science or equivalent work experience required  
-Experience with Windows or Unix as an Administrator  
-Corporate enterprise IT/network support with Cisco switches and routers, understanding of packet filtering (firewalls), NAT and PAT, OSPF, Netflow, DNS, DHCP, NIS, SNMP, VOIP, Cisco Wireless and knowledge of common TCP/IP, UDP and ICMP protocols  
-Network management software, Windows, UNIX/LINUX capabilities and scripting  
-Experience with Network Management tools such as HP OPENview, SMARTS, SolarWinds, Micromuse, NetIQ, Tivoli, Mercury Interactive, CA, BSA, BEA, Network Instruments, Ethereal, or Wild Packets applications  
-Strong communication and writing skills  
-Ability and desire to travel extensively 70-80%  
-Ability to manage customer expectations, and be able to manage and budget your own time  
-Previous packet decode experience and direct experience with any portion of our product set, or that of a competitor is preferred

Additional Information:
The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NetScout Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short and long-term disability and AD&D. We also offer both a Flexible Medical and Childcare Spending Account.

Application Instructions:
For immediate consideration, please apply by clicking on the below button, "Apply Online", or visit our Web site at www.netscout.com NetScout Systems, Inc. is an EEO/Affirmative Action Employer.