Sales and Business Development Executive

Sales / Business Development Executive

 

SupportSoft, Inc. (NASDAQ:SPRT) is a leading provider of software and services that automate the resolution of technology problems. The Company’s solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for enterprises and digital service providers touching 48 million users worldwide. The Company has expanded its offerings and now provides instant relief to frustrating technology problems directly to consumers (support.com).


The Sales/Business Development Executive will participate in the development and execution of strategic plans to support the launch of an exciting and new offering in the Support Automation space. This individual will be a selling executive with a keen BD eye for opportunity that will drive our early go to market success by delivering stellar results measured by revenue and new customer/partner acquisition.

 

Responsibilities

 Contribute to the development and execution of strategic Sales goals and Business Development objectives.  Meet or exceed monthly, quarterly and annual revenuecustomer acquisition targetsDevelop and execute on detailed prospect and client account plans.Collect and communicate marketing requirements and competitive data, including pricing, feature needs, license models and value proposition strategies to product stakeholders and management to develop department strategyConduct sales calls, presentations and demonstrations. Through the use of Siebel On Demand, manage leads, prospects, accounts, contacts, opportunities and pipelinesAbility to engage in C-Level presentations including ROI analysisContribute to the negotiation of contracts, both partner agreements and SLA’s. Gain agreement from both internal and external stakeholdersAssist with the development and implementation of program based selling initiativesIdentify and make recommendations for new initiatives to maximize revenue and market potential.Deliver weekly forecast updates and utilize the company forecasting methodologyEffectively communicate internally with all levels of personnel. Provide “on demandâ€� updates to Executive staffParticipate in establishing criteria for identifying appropriate partners to support overall business strategy.  Identify appropriate partners.

Qualifications and Requirements

 Bachelor’s degree required.8+ year’s salesusiness development experience or equivalent. Demonstrated ability to develop partnership strategies that support organizational goals.Demonstrated track record of developing, presenting and closing complex revenue generating as well as complex strategic partnership proposals.Exceptional communication skills, including presentation, formal writing (i.e. written proposals), phone and e-mail.On Demand Software as a Service experience required. Mid Market and SMB experience a plus.Enterprise Infrastructure and Support Automation experience preferred.Superior analytics.  Demonstrated track record developing and managing complex deal structures with multiple variables.Demonstrated track record and ability to influence executive level leaders (both internal and external) regarding matters of significance to the organization.Superior problem solving, project and program management skills.Proven ability to effectively manage both change and communications management during the life cycle of a partner relationship from implementation to ongoing delivery.Ability to develop proposed partnership strategies and build an effective business case to support these strategies.Demonstrated ability to establish strategic plans and objectives and manage such objectives.Proven and verifiable track record of meeting goals and objectives.

Please apply directly to the position by clicking on the link below:

 

http://www.jobvite.com/CompanyJobs/Job.aspx?j=o0TaVfwI&s=Monster