IPInfusion Field Applications Engineer, East

IPInfusion (part of Access) is a leading software provider in the Layer 2 / Layer 3 switching and routing solutions for communication equipment as well as telecom / datacom & networking vendors. Our scalable, modular technology enables OEMs and ODMs to develop innovative access, carrier, enterprise, edge, and core networking equipment while reducing development expenses and increasing time in market.We are looking for an FAE to technically manage this important region and grow our current base of business, while helping Sales to recruit new clients.Ideally based in the North East USA (nr Boston)Responsibilities: Pre-Design Win SupportEducate customers technically on IPInfusion (Access) ZebOS software solutions, products and features to secure design wins. Remove any customer technical objections with ZebOS during the pre-design win stage. Install and train customers with ZebOS software and evaluation/demo units and ensure they are properly evaluating them, meeting appropriate success criteria. Understand the customers’ technical requirements to ensure IPInfusion (Access) meets product schedule and deliverables. Manage the communication of technical information to customers. Assist in the technical response to customer RFI’s.Post Design Win SupportAssist the customer in design, development, debug, and system test to ensure production suitability by acting as a focal point between customer and IPInfusion HQ based support teams. Support the customer product life cycle through extensive technical knowledge and ZebOS roadmap vision. Provide advice and support on upgrades and new feature set enhancements Reduce time-to-market by managing the overall software solution to get design wins into production as rapidly as possible. Requirements:Degree (BSEE or MSEE) in Computer Science or Electronics and 2 years Minimum software development experience, with specialization on networking protocols. Relevant experience will include detailed understanding of NGN, and Edge Routing software architectures. Understanding of Home gateway technology and architectures an advantage Ability to work in a small field based team environment essential, with capability to travel within North America, supporting pre sales client opportunities. Knowledge of: C/C++ programming / Ethernet switching, IP routing and MPLS -related protocols / Linux architecture and application development tools / vxWorks architecture and development tools would be a plus / Cisco switch/router configuration would also be a plus Click here to apply. See all ACCESS opportunities