CE Certification Tester (2nd shift)

THE BIG PICTURE Are you certifiably a stickler for details? Before buying a new product, do you look for the UL and Good Housekeeping seals of approval? Do you always read the instructions before you set up a new DVD player/stereo system/blender? If so, you could fit in as our Consumer Electronics (CE) Certification Tester. We've got a great team focused on partners and licensing, but around here we're known as the Ox business unit. Our motto is “Get it right the first time” and we prefer our coffee black. The CE Certification Tester assists with DivX device certification activities and tests a variety of DVD players and other consumer electronic devices to ensure their quality and functionality meet the standards of our DivX Certification Program. Reporting to the Certification Center Manager, the CE Certification Tester updates device test plans and reports certification process problems to the CE Certification Coordinator.THE EVERYDAY VIEWPerform certification activities, certification testing and schedule updatesEnsure DivX Certification standards are met for all devicesDocument and report certification test results per device and/or certification process problemsMaintain and update RN support system regarding certification activities and CE partner informationReport failure conditions regarding hardware and embedded software problemsCompare the quality and reliability of video playback on multiple CE devicesParticipate in CE Certification support and inventory activities as requiredWork closely with the Field Applications Engineering team on certification issues relevant to platform hardware and embedded-software partnersREQUIRED SKILLS AND EXPERIENCEMinimum 2 years in customer service/technical support roleAble to use the suite of MS Office products with intermediate to advanced knowledge of ExcelExcellent written and verbal communication skillsAttention to detail and a good eye for video qualityOpen to working the second shift (3:30 p.m. to midnight)Previous experience working with digital video in a quality environment (editor, QA, testing, etc.) a plus but not requiredFamiliarity with MPEG or H.26x video encoding a plus but not requiredCertification in multimedia development, video engineering or non-linear video editing a big plus but not requiredABOUT DIVX DivX is a community rich with culture and informed by creativity, intelligence and passion for all that is possible with digital media. DivX is an open space, figuratively and literally. We encourage honest communication and even constructive dissent when necessary. This open environment allows employees to share their unique perspectives and to have their voices heard. We share a belief in the positive power of media, as well as a sense of humor. We work and play together, doing serious business without taking ourselves too seriously. When you're a part of the DivX team, you'll find it's not about the 9-to-5 grind or whittling away the better part of the day in the tiny confines of a cubicle. Dare to peek over the edge. Learn more about our company.