Application Support Engineer

Why join our Application Support team?

Web Applications Support Engineer is an exciting position that provides a fast paced challenging environment. The candidate would get the opportunity to support and maintain mission critical applications accessed by people around the globe. Our state of the art technology stack will provide you with a unique opportunity to advance your IT career. You will:

* Participate in large and complex deployments
* Support Performance tuning
* Monitor and debug complex JAVA based applications
* Provide critical incident response

We constantly evaluate and apply new technology for our products which provides new challenges and new opportunities to grow.

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Responsibilities - The Web Application Support Engineer will:

* Demonstrate excellent troubleshooting skills for all tiers of a web applications including general LAN/WAN configurations; web servers; application servers; database servers and all interactions therein
* Deploy patches and new releases of applications on a Unix and Windows environments. Scripting, configuration of application components and environments, testing, documentation of activities.
* Work to apply best industry practices around IT service support
* Provide day-to-day technical and functional expertise
* Document processes and configurations

Required Qualifications

* Experience in development, operations or support groups (2-3 years for Junior position and 3-5 years for Senior position)
* Experience working as an web application support or application deployment specialist with Systems Administration background (1-2 years) preferred
* Experience in administration, maintenance or support of Java-based Web Applications running on WebLogic, JBOSS
* Experience with the following applications:
o UNIX (Sun Solaris 8, 9 specifically) and Microsoft Windows (2003 specifically) platforms
o Oracle and/or DB/2
o Apache, Oracle 10g AS, SunONE, Tomcat
o Unix (Bourne Shell) or Windows Shell, Perl and SQL Scripts
* Ability to clearly communicate in writing, visually, and verbally is important
* Bachelors degree in Computer Science/Information Technology

Desired Skills and Experience:

* Understanding of Java development in a J2EE environment
* Experience in maintenance, management, deployment and/or monitoring web-based applications, such as eCommerce sites, portals (Liferay, WebLogic, WebSphere, Vignette, etc.) or large scale content management systems
* Experience installing, configuring and maintaining Application Servers, especially BEA WebLogic, IBM Websphere or Oracle 10g Application Server; familiarity with more than one preferred
* Successful completion of one or more certification programs, including Oracle 10g AS OCA/OCP; MCSE or MCP (Windows 2003 Server); BEA Certified Developer, Administrator or Architect; IBM CSA (WebSphere AS); Certified JBoss Administrator or RHCE.

About Agentrics

Agentrics provides collaboration solutions and services that connect retailers, manufacturers and their trading partners to streamline and automate sourcing, product introduction and supply chain processes. Agentrics* solutions help retail industry trading partners reduce costs and improve efficiency by leveraging information visibility and joint work processes. Agentrics currently consists of members from Asia, Europe and the Americas with combined sales of approximately U.S. $1 trillion.

Please send your resume and salary requirements to mstadt@agentrics.com in the body of your email -- NO ATTACHMENTS PLEASE.