ASP.NET/Sharepoint Support Engineer III

ASP.NET/Sharepoint Support Engineer IIIDescription: Are you the ASP.net/Sharepoint "guru" among all of your friends?Then I have the job for you. I am looking for an ASP.net/Sharepoint Support Engineer for the largest software provider in the US located in Irving, TX.You will be responsible for supporting customers mostly from Enterprise-level environments. We work with mid- to large-sized companies who are developing / architecting Sharepoint sites for their business. Customers who call in typically have "how to" questions regarding the development of their Sharepoint site, or are receiving errors when developing the site. Engineers will troubleshoot issues and may provide sample code to assist with the issue. The cases are taken from a queue (no inbound calls - engineer will take a case from the queue and call customers back). Engineers typically close 2-3 cases per week, and the time to close averages about 12 hours.Acts as the final point of escalation and resolution for technical support. Provides advanced technical support to developers, corporate customers and end users for complex products, including highly escalated issues. Provides support via telephone, written correspondence, and electronic media. May act as technical lead and provide technical training, coaching, and mentoring to other engineers. May provide limited consulting to internal or external customers. May research technical documents and feature lists. Requirements: 4 years work related experience required. Solid understanding of standard computer science concepts required. A strong knowledge of personal computers, and technical proficiency in relevant operating systems, applications, and/or languages required. Exceptional customer service, communication, problem solving, and technical writing skills are required. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level. Must have the ability to work independently or as part of a team. Programming and debugging skills may be required. Account management skills preferred. Associate's degree in a technical field preferred, or an equivalent combination of education and experience required.Technical/Soft Skills Required:1. ASP.net2. C# or VB.net3. Communication skills - Very Critical4. Troubleshooting skills5. Familiarity with Sharepoint (User, Admin, General Knowledge6. SQL backend (As it relates to web development skills)7. IIS, Security, Networking8. Sharepoint development skills (Not required but a nice to have)If this sounds like a great opportunity for you, then please submit your resume today for immediate consideration.All qualified candidates will be contacted.Volt is an EOE.Location: Irving, TX Type: CONTRACT Duration: 180 - 365 Days Pay Rate: DOE Contact: Volt Technical ResourcesVolt Workforce Solutions3575 Lone Star Circle, Ste. 424Fort Worth, TX 76177PH: 817/490-1500FX: 817/491-4160  Connecting talented people and respected companies. APPLY NOW Job Information Reference ID: 301872-4530-12-226239 Company: Volt Workforce Solutions Location: Irving, TX 75063 Status: Temporary/Contract/Project Salary: DOE Job Category: IT/Software Development Contact Information Company: Volt Workforce Solutions Address: 3575 Lone Star Circle, Ste. 424Fort Worth,TX 76177 Email: Apply by Email Phone: 817/490-1500 Fax: 817/491-4160