Tier 1 Help Desk Specialist

Details

Country: USA
Location: Missouri-St. Louis St. Louis
Total applied: 40

Job description: Provide Tier 1 technical support for internal customers. Tier 1 technical support consists of resolving and documenting high volume, quick-fix issues for applications, hardware, and software. This function is a central point for recording problem solving efforts and details related to the customer's incident. This Specialist will escalate problems to a higher level technical support professional when necessary.EXPERIENCE: IT and Customer Service experience preferred. EDUCATION: Bachelor Degree or working towards in Computer Science, Information Systems, Business Administration, or other related field.Technical Skills: IT and Customer Service Certifications are a plus. This opportunity is located in St. Louis (Creve Coeur), MO, and we are seeking to interview IT experienced professionals currently residing in the St. Louis MO/IL metropolitan area, as relocation assistance is not provided. Email your resumePlease click here,or copy and paste the following link into your email browser, to email your resume. StLouisMOPro.56302.479@manpowerna.aplitrak.com At Manpower, our mission is to serve as trusted advisors in the changing world of work. Work with us and make a change for the better. us.manpower.com manpowerprofessional.com

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