Systems Engineer/Senior Systems Engineer

Systems Engineer/Senior Systems Engineer Job summary

Responsible for Equilibrium and customer IT infrastructure.  This includes assessing, architecting, project planning, implementing, documenting, and supporting complex network and systems infrastructure environments. Individuals will serve as team lead members of a rapidly growing engineering delivery team. Ideal candidates must have significant experience in large-scale production computing environments. Senior engineers are responsible for mentoring the up-and-coming IT staff, through both hands-on engineering and soft skills coaching. Preferred certifications include Microsoft Certified Systems Engineer (MCSE 2003), VMware Certified Professional (VCP), Citrix Certified Administrator (CCA), and Cisco Certified Network Administrator (CCNA). Real world experience and knowledge of the ITIL processes is key.Responsibilities

· Serve as primary engineering contact on projects

· Provide operational management and support for complex IT infrastructures

· Set up and install new servers and network equipment

· Identify and resolve network and related system performance problems

· Perform troubleshooting activities on production servers off-hours (nights or weekends) if required to minimize impact to operations

· Administer Microsoft Servers running: SQL Server 7.0/2000, Windows Server 2000/2003, and Exchange Server 2000/2003

· Troubleshoot server and workstation software and hardware

· Support the back office and application servers

· Manage, support and maintain WinNT 4.0/Windows 2000/2003 Active Directory, Novell infrastructure and services including: File/print, Citrix/Terminal Services

· Perform hardware upgrades and swaps

· Establish backup and recovery procedures for network based systems

· Train and support End Users on systems and common MS Products

· Interface with external venders as necessary

· Administer Telecommunications and Computer Telephony equipment (i.e. Voice T1’s and Channel Banks)

· Actively participate in planning, coordinating, and implementing Windows operating systems and applications for small and medium business (SMBs) customers

· Work with Equilibrium managers to maintain, document and train on best practices configurations for Windows environments

· Evaluate new technologies and provide recommendations for the purchase of products and services

· Maintain knowledge base of current technology with continuous self study

· Perform other duties as assigned  Types of Projects

· IT Assessments

· Fixing network problems that cause the system to be unreliable

· Resolving problems with the data backup system

· Identifying and correcting security concerns

· Instituting virus prevention and remediation

· Conforming your software licenses

· Developing systems documentation and a basic set of operating procedures for the day-to-day maintenance of your systems

· Support of client systems on a regular, scheduled, and emergency basisQualifications

· Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable

· Certifications including: Microsoft Certified Systems Engineer (MCSE), CCA and CCNA

· At least 3 to 5 years of experience that is directly related to the duties and responsibilities specified

· Computer networking knowledge and experience in computer network architecture and implementation including network operating systems (NOS), network design, and directory services

· Network infrastructure knowledge and experience in LAN/WAN infrastructure technologies and implementation strategies

· Network infrastructure Administration: (Cisco routers, firewalls, switches and VPN concentrators)

· Microsoft Windows experience including system design, implementation and management

· Ability to relay technical information to both technical and non technical personnel

· Strong written/verbal communication skills, critical thinking and problem solving or troubleshooting skills

· Must possess excellent time management skills

· Ability to travel to client premises on a daily basis

· Hands-on in a help desk environment is preferred Preferred Technical Skills

· Microsoft - Windows Server

· Microsoft - Active Directory

· Microsoft – Exchange Server

· Microsoft - Virtual Server

· Microsoft - SQL Server

· Microsoft - Internet Security and Acceleration Server

· Microsoft - Internet Information Server

· Microsoft – SharePoint Server

· Microsoft – Small Business Server

· Microsoft - Windows Desktop Operating Systems

· Microsoft Office – Word, Excel, PowerPoint, Visio and Project

· Linux (Unix variants)

· VMware Server Virtualization products

· Systems Monitoring and Systems Management

· Network Management

· Document Management Solutions

· Fax Server Solutions

· Remote Access Solutions

· Citrix Presentation Server

· Citrix XenApp

· Server Hardware (HP, IBM, Dell, Sun)

· Storage Area Networks, iSCSI, and NAS Solutions

· Tape Backup Software

· Cisco Routers, Cisco VPNs, Cisco Switches and mastery of TCP/IP Schema

· Firewall Servers

· Print Servers 

· Symantec Ghost

· Virus Protection Software

· Technical Documentation

· Project Management