Systems Administrator

Product Operations AdministratorAre you interested in working for a growing clean tech company with lots of energy and excitement? GridPoint is a small company that is trying to make a big difference. Our mission is to revolutionize the way people think about and use electricity.



The GridPoint IT team hires the smartest and most passionate people to help us change the world. You will work in a high energy environment with a team of the best and brightest in the industry. We're still a small company so there's a good opportunity for anyone who joins to make a big impact.

We have a casual and fun work environment. We place great emphasis on maintaining a transparent, apolitical, and intellectually honest environment where everyone's opinion is respected and where people's contributions are acknowledged and rewarded. As Product Operations Administrator, you will be responsible for administering day-to-day operations of the GridPoint applications suite running on the Windows Server 2003 environment. This position requires providing hands-on technical support for the company’s server hardware and software products, and supporting the company’s ongoing server and network operations. Although this role will primarily administer our product suite and its Windows server infrastructure, you will also be involved with a number of different IT-sponsored projects including server and system upgrades, virtualization and load balancing solutions, incident reporting solutions, governance and compliance solutions, etc. This position also involves establishing standard operating procedures, the recordkeeping of work performed on the infrastructure, performing scheduled maintenance windows outside business hours, providing weekly incident reports to management, and of course recommendations on improving the infrastructure and processes that exist. Overall, the ideal candidate shall strive for engineering excellence to ensure the high-quality and cost-effectiveness of GridPoint products, systems, and services and that the needs of customers and stakeholders are met satisfactorily.


Technical Skills and ExperienceExperience with formalizing and documenting production disciplines, practices, and procedures. Experience in diagnosing, troubleshooting system related issues. Experience administrating production windows 2003 server, IIS 6.0, SQL Server 2005 environments. Experience with MS Operations Manager or System Center Essentials, IIS 6.0 administration, SQL Server 2005 administration Experience with HP server hardware infrastructure and solutions (IP/KVM, RDP, SIM, etc.) Experience Cisco networking infrastructure, firewalls, and switches would be a plus. Experience with virtualization technologies and solutions is a plus. Technical understanding of broadband TCP/IP networks, network security, server hardening is a plus. Professional Certifications desired (not required but would be a benefit): MCSA, MCSE, MCDBA, CCNA, CCNP. Certifications should be accredited 2004 or later. Information Technology or a degree in technology-related field is required. Minimum of 3+ years of proven experience in a fast-growing corporate IT support environment


Team Skills Possess a positive attitude and approach to the work day. Excellent organizational, internal customer relationship, problem solving, communication and analytical skills. Possess an aptitude to remain calm in fast paced environment. Self motivated and ability to work well in team environments as well as independently. Solid verbal and written communication skills. Superior technical support knowledge in the Microsoft server suite of products, including the ability to find solutions on Microsoft TechNet and other support resources.



About GridPoint

GridPoint is the pioneer of an innovative smart grid platform that aligns the interests of electric utilities, consumers and the environment. The platform applies information technology to the electric grid to provide utilities with an intelligent network of distributed resources (e.g., advanced load control devices, batteries, solar systems) that reside at the point of consumption – the home or business. Additionally, the platform’s modular, scaleable and upgradeable architecture enables utilities to create a practical path for integrating new clean technologies (e.g., plug-in hybrid electric vehicles and fuel cells).

During peak demand periods, the platform enables utilities to efficiently balance supply and demand by discharging stored power or reducing loads with minimal impact on customers (i.e., controlling temperature versus shutting down air conditioners). Utilities can also optimize existing baseload generation assets and relieve stress on transmission and distribution (T&D) lines.

The platform serves as a virtual peaking power plant, enabling utilities to avoid the regulatory, environmental and “time-to-build� hurdles associated with building centralized plants while fueling the mass adoption of renewable energy, reducing carbon emissions and conserving fuel, capital and land resources.

For consumers, GridPoint’s platform provides protection from power outages, increases energy efficiency through online energy management and integrates utility-controlled renewable energy systems, paving the way for the commercial success of residential and light commercial solar and wind energy sources.

GridPoint has received recent recognition including being selected as a World Economic Forum Technology Pioneer 2008. The company was also named overall winner by AlwaysOn GoingGreen 100 Top Private Companies for 2007 and winner of the 2007 North American Frost & Sullivan Award for Green Excellence in recognition of its success in pioneering a way to harness load management and distributed generation to achieve environmental sustainability.