Sr. Associate Engineer

Insight is a leading IT solution provider of IT products and services. Insight offers over 200,000 brand-name IT products from leading manufacturers, such as HP, IBM, Intel, Cisco, Microsoft and more. Insight's comprehensive services offering assists customers with implementation and integration of the latest IT solutions organization-wide. Small and Medium Business (SMB), Enterprise customers and government and education customers can turn to one partner for hardware, software, peripheral, service and solution needs. Insight is an Equal Opportunity Employer M/F/D/V.   Due to our tremendous growth and new opportunities, we are expanding our Operations, Sales and Engineering teams. Calence / Insight Networking Solutions recently attained the #1 fastest growing private company in Arizona, and the only Arizona-based company to be listed as one of the top 100 places to work in IT by Computerworld magazine. We were Cisco's 2005 Global Channel Partner of the Year for the U.S. and Canada and is one of only three solution providers in the country with dual Cisco Master Specializations in Unified Communications and Security. If you want to work for an incredible company, we are looking for incredible people to join our team.   Calence/Insight is currently looking for a Network Engineer to join our Managed Services Organization. In this role you will have the opportunity to provide project management and engineering services to Calence’s Managed Services clients. Specifically, you will provide 2nd level support for the 1st level operations function. The successful candidate will be integral developing and fostering a trustful partnership between Calence and our clients.High Level Activities Include:  Analysis, design, implementation and project management for client projects and new client implementations Managing adds, moves, changes performed by 1st level (direct revenue) Primary CMS (Calence Managed Services) person responsible for management and engineering activities for CMS clients Activities include performance analysis, engineering recommendation development, and maintenance activities Providing 2nd level operational support (e.g., informal training, mentoring, pager-support, troubleshooting, etc.) Training for Calence new hires, 1st level operations and peer 2nd level engineers Provide project management and network design/implementation services for client projects Provide second level support for operations engineers (24 x 7) and client engineers (e.g., Ad hoc requests) Provide engineering analysis of client network performance and develop recommendations Review analysis and recommendations with clients Performs/manages engineering maintenance activities for client networks (e.g., circuit upgrades, new site installs, adds/moves/changes, etc) Provides on-going design recommendations for Management Services clients Coaches and mentors analysts Provides network review, enhancement and integration activities for new CMS clients Provides coaching, training and mentoring for Network Analysts and Network Technicians and Calence new hires Assists with developing CMS engineering policies and standards Performs the research and development required for the implementation of new devices and technologies Education and Experiential Requirements:  BS/BA preferred Technical degree (e.g., Engineering, MIS, CIS etc.) preferred CCNA (Cisco Certified Networking Associate) preferred CCNP (Cisco Certified Networking Professional) preferred 2-4 years business, consulting or technology-related work experience   Calence / Insight Networking Solutions values each person’s unique contributions, irrespective of age, gender, ethnic origin, sexual orientation, disability or religious beliefs and is an Equal Opportunity Employer.  Insight Enterprises, Inc. is a leading provider of brand-name information technology hardware, software and services to large enterprises, small- to medium-sized businesses and public sector institutions in North America, Europe, the Middle East, Africa and Asia-Pacific.  With the acquisition of Calence in April 2008, the company expanded upon its strong networking solutions capabilities and positioned itself as a leading provider of Cisco networking solutions and managed services in the United States.  The combined value proposition of Calence and Insight provides clients a one-stop source for selecting, purchasing and managing all of their business' networking and communications needs.  This wider breadth of offerings further helps clients enhance their business performance and be competitive in the marketplace with innovative cost effective IT solutions.  The Company has more than 5,300 teammates worldwide and generated sales of $4.8 billion for its most recent fiscal year, which ended December 31, 2007.  Insight is ranked number 543 on Fortune Magazine’s 2007 ‘Fortune 1000’ list.  For more information, please visit www.insight.com or www.calence.com. Calence is the recipient of the ACE Award for The #1 Fastest Growing Private Company in AZ for 2007 and the only Arizona company to make Computerworld's 2006 list of Best Places to Work in IT.R2 See Job Description.