Property and Casualty Insurance Business Analyst

CGI is looking for insurance professionals to fill the role of Business Analyst. The Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. The Business Analyst will design and document application functional changes to address a variety of business needs. The Business Analyst will be a functional expert on the specified application(s). He/she will do an initial assessment of the scope and magnitude of work requests received from Client Services. Working closely with technical staff, he/she will perform detailed analysis of each assigned work request, make recommendations for changes, and develop and execute appropriate test plans.



Essential Duties

- Works directly with appropriate personnel to understand business issues presented both internally within the business unit and externally by clients.

- Analyzes client requests, problem reports, enhancement requests, and regulatory changes, and creates requirements documentation addressing in detail the impact on CGI-s systems and services.

- Defines Appropriate Test Plans, Test Matrices, and Test Cases.

- Creates and maintains application user documentation.

- Assists in work planning and scheduling including work estimating, multiple work item dependencies, client impact.

- Identifies temporary workarounds to reported problems.

- Participates in application change reviews (link reviews).

- Meets with project team(s) regularly to review project deliverables and deadlines.

- Executes test plans and assures quality of deliverables

- Completes -post-link- testing

- Assists project manager in developing tactical and strategic product, services and/or programs to support the business unit-s goals (financial, quality, production, customer service, operational efficiency, market share, etc.).

- Works closely with business unit personnel and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes.

- Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.

- Consults with BPS technical to determine business, functional and technical requirements for specified applications.

- Coordinates the release of application with other affected application areas within the business unit or with client applications.

- Analyzes the business unit-s activities and trends and compares analyses against the service standards and best practices.

- Analyzes trends and recommends adjustments to address and/or capitalize on trends.

- Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments.

- Works with technical to conduct testing to meet project timelines.

- Ensures that all tests are conducted and documented according CGI-s quality process.

- Responsible for ensuring that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.



Essential Skills Required



Work Experience

- Proven analysis skills, including the ability to gather and document clear business requirements.

Proven success in the following job competencies:

- Strong understanding of insurance processing and work flow

- Technical Industry and/or Profession Expertise

- Ability to communicate effectively to all levels of management internally and the client site.

- Ability to develop creative solutions to problems

- Ability to communicate with clients effectively

- Ability to perform consulting with clients when needed

- Ability to work with clients to develop specifications

- Ability to manage small to mid size application projects

- Ability to clearly document business requirements, system impacts and situations

- Analysis and Reporting

- Proven competency with written and verbal communication

- Customer Focus and Relationship Building

- Problem Solving and Decision Making



Hardware/Software Packages

- Proficiency in effectively using Microsoft Office applications, specifically Word, Excel and Outlook.

- Experience with underwriting software applications and web-based underwriting systems.



Education Requirements

- BA degree business or related field preferred. Equivalent work experience considered.

- CPCU or other relevant professional designation preferred.



At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to professionals located in 100+ offices worldwide. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients win and grow. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

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Skills: Business Analysis

Microsoft Office

Test Case / Script Development

Test Planning & Implementation







To APPLY go to:

https://clients.njoyn.com/CGI/xweb/XWeb.asp?tbtoken=Yl5aQlUSRx52anZ5RFJJEVM8dHldBVJdbycjIlARfG0rKDVqUEATehd3PApXVRVSSD5l&chk=dFlbQBJf&Page=JobDetails&Jobid=J0111-0813&BRID=131909