Program Manager - TIPSS(7019)

QinetiQ North America's Mission Solutions Group provides mission-critical engineering, IT and security support services to customers in the space, security, defense and intelligence communities. With decades of mission experience supporting U.S. defense and security programs, we're trusted to deliver responsive solutions to the toughest challenges.

From ensuring the success of NASA space launches to securing the information networks of our Defense and civilian agency customers, we understand how to translate complex system specifications into mission solutions.

We help our customers meet the challenges of:Enterprise and Embedded IT Solutions Systems Engineering, Operations, and Acquisition Solutions Hardware and Software Design, Engineering, and Integration Solutions Information, Program, and Technology Security Solutions Intelligence and Counter-Intelligence SolutionsWe proudly support Defense and Intelligence customers as well as those in NASA and other civilian agencies.

Primary Job Locations: Internal Revenue Service (IRS) Headquarters in Washington, DC, and the IRS processing center in Landover, MDSecurity Clearance: Must be able to pass a Minimum Background Investigation (MBI) performed by IRS National Background Investigations Center (NBIC)Job Duties: The Program Manager (PM) serves as a primary point-of-contact (POC) for the customer. The PM is responsible for daily operations and contract activities, program administration, customer relationship management, and successful contract performance.The PM must be able to provide expert programmatic advice to customers, staff, and subcontractors. They must also possess a broad technical background that spans most of the tasks required under the TIPSS-4 contract, and gives them a solid understanding of the IT industry.As the single-point of accountability for overall contract performance, the PM must be able to quickly assess, prioritize, and manage the resolution of problems and issues; ensure effective coordination of all activities; and ensure a timely response to customer requirements.The PM supervises the effective management of resources and schedules, and has full authority for administration, direction, and progress of the program. The PM supervises program planning, budgeting, and schedules; and supervises the effective management of subcontractors to ensure successful program performance.The PM also supervises all aspects of business development and marketing for the program.QualificationsMinimum Requirements: ? At least 10 years of successful experience managing a range of IT programs and projects? At least 3 years of experience managing teams of 50 or more personnel? Demonstrated success in:o Managing multiple tasks and subcontractorso Coordinating with other contractors performing parallel programs and taskso Managing post-award business development efforts and achieving significant program growthCertification Requirements: ? Project Management Professional (PMP) certification is a plus? Formal training in the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) and experience managing CMMI assessed programs is a plus? Information Technology Infrastructure Library (ITIL) certification is a plusPreferred Requirements (optional): ? Broad knowledge of, and successful experience supporting IRS IT programs is highly desired? Experience managing other MAC or GWAC programs is highly desired Education Requirements: ? Minimum ? Bachelors Degree? A Masters Degree (either an MBA or a technical discipline) is a plus? Preferred Disciplines ? Computer Science, Software Engineering, Mathematics, or some other technical discipline? Acceptable Disciplines ? Business, History, Communications, or other liberal arts degreeSpecific Competencies: Customer Focus Inspires the program team, and demonstrates a passion for excellence. Continuously improves processes and eliminates rework.Leadership Serves as a positive role model. Provides feedback to the staff and always lets people know where they stand. Effectively articulates the contract vision, mission, and goals.Communication Encourages and maintains open communication with customers, staff, and subcontractors. Diplomatically conveys difficult information, and facilitates agreement on acceptable solutions.Vision Continually exhibits the ability to ?see the big picture.? Maintains an awareness of larger issues that could affect contract performance; and plans ahead, taking these issues into consideration.Employee Focus Works with all employees to optimize their performance and maximize their career growth. Facilitates, and celebrates their team?s success. Creates a positive work environment.Integrity Adheres to highest standards of business ethics. Acts with unyielding integrity in all business communications, transactions, and situations.Program and Project Scope Management Allocates resources and coordinates tasks to maximize results. Effectively controls all aspects of the program to meet contract schedule and performance requirements, and achieve income commitments.Time and Schedule Management Constantly monitors schedule performance and adjusts tasking to prevent schedule slippage. Keeps customer stakeholders advised of status.Cost Management Controls all aspects of program cost to ensure acceptable profit margins.Quality Management Supervises the execution of the QA plan that ensures high quality work through controlled processes. Monitors results and corrects performance to achieve required quality levels. Identifies and initiates process improvements to refine and enhance program performance.HR Management Actively supports career development of team members to improve individual and team performance. Tracks performance and provides effective feedback. Resolves personnel issues.Risk Management Supervises the implementation and execution of a life cycle Risk Management Plan that continuously identifies, monitors, and mitigates program risks. Implements effective responses to identified risks, and evaluates effectiveness.Contract Management Monitors and manages contract performance for the life of the contract. Anticipates issues to prevent problems, and regularly advises the customer and management of contract status.Innovation Demonstrates and cultivates innovative solutions; and tries novel ways to deal with work problems and exploit opportunities.Corporate Policy and Procedure Ensures adherence to policies and procedures by example and through training, guidance, and direction. Challenges and documents deviations as necessary.Organization and Planning Manages all aspects of program planning, monitoring, and control. Ensures that program and project plans address all relevant tasks and milestones. Establishes and tracks performance to project milestones; adheres to project schedules; and implements corrective actions as required.Problem Solving Able to analyze issues and problems using available data, anticipate risks, and develop solutions within the context of the scope of work and contractual constraints. Able to make decisions that support corporate strategy and limit risk to the company. Business and Financial Acumen Understands market strategy, key business drivers, and effective contract management. Demonstrates organization?s value through effective customer relationship management, and successful contract performance (verified by appropriate metrics). Effectively manages budget and schedule performance.Accountable Accepts responsibility for their work and acknowledges their problems and mistakes to others. Holds themselves and others accountable for contractual commitments and successful results.Results Oriented Demonstrates a clear commitment to excellence, and a desire to exceed the standard and achieve more than the desired results.