Product Manager Healthcare Solutions

Product Manager Healthcare Solutions – Commercial Healthcare Providers
Position ID:
Preferred Locations: Fairfax, VA; Atlanta, GA; Raleigh, NC
Qualified candidates who are interested should submit resumes via the CGI website cgi.com/careers.
Position Description
Join a winning team that is leading the transformation of the Healthcare industry through technology! CGI’s Healthcare Solutions Group (HSG) invents, builds, markets and delivers world class Health IT solutions and services to mid-to-large sized healthcare providers (primarily hospitals) in North America. Our innovative solutions improve the health of healthcare by advancing the quality of patient care, reducing operating costs and increasing patient and physician loyalty. Our solution focus areas include Enterprise Content Management (ECM), business process automation, Health Information Exchange (HIE), physician and patient portals and related consulting/systems integration services. CGI Sovera, a market leading ECM solution designed to manage the unstructured information needs of today’s hospital, is implemented in over 250 facilities. HSG also offers Business Process Outsourcing (BPO) services for the Health Information Management (HIM) function of hospitals such as Medical Coding.
Our business is healthy and growing! We are seeking an experienced Solution Offering Manager to manage HSG’s solution portfolio of software product and service offerings. The Solution Offering Manager will ensure that CGI delivers competitive solutions to the commercial provider market that maximizes CGI resources and contributes in a predictable manner to the business results and strategic plan of the organization. The Solution Offering Manager will coordinate and collaborate with a cross-functional team (sales, marketing, services, support, research and development, internal subject matter experts and external customers) to develop, execute and manage a compelling, differentiated solution offering strategy. You will ensure the continued success of current solutions as well as identify, develop and launch new initiatives to fuel our business growth.
Specific responsibilities include solution strategy creation, market and competitive analysis, business case development and approval, competitive positioning, solution messaging, pricing and packaging, sales education, overseeing transition from development to services and support, beta and reference site relationship management, coordination of general availability checklist, industry awareness and client success story capture, P&L contribution and monitoring and solution lifecycle management.
Key Responsibilities:
• Leverage market and competitive information to create realistic and achievable product plans, providing a reliable planning roadmap over a three-year period. These plans should articulate the market opportunities, evaluate and recommend alternative solutions to address the opportunity (including various build / buy / partner strategies), clarify financial model / ROI implications and ensure that the solutions are then sellable and meet market price points, lifecycle progression, investment focus and mix.
• Investigate growth opportunities and feature requirements in vertical and horizontal markets.
• Create business cases to effectively communicate the viability of investment opportunities, submit these for objective comparison with other competing investment alternatives and monitor performance of the investment over time against the original business case.
• Drive product and associated services development by understanding and passionately advocating customer and market requirements, negotiating feature sets, developing and communicating solution requirements and leading product Change Control Board (CCB).
• Leverage broader CGI solution offerings and related Intellectual Property (IP) to create differentiated solution offerings for the commercial provider market.
• Provide guidance and prioritization in risk and issue management, scope management, oversee pilot site contracts and relationships, manage and coordinate third party relationships, coordinate internal education and a transition plans that enable functional teams to effectively assimilate new solutions and capabilities.
• Collaborate with Marketing and Sales to ensure position statements, solution collateral and presentations are developed that reflect sustainable differentiation, value proposition, competitive deficiencies and consistency with overall marketing strategy. Drive the creation and execution of the solution marketing plan which includes market and competitive analysis, solution positioning, solution roadmap, messaging , pricing and packaging, value proposition, sales training and tools, effective planning and tracking of sales and lead generation programs, client success stories, ROI, and reference site development and testimonials.
• Continuously manage business case development and approval, market and competitive position and performance, solution messaging and positioning, pricing and packaging, make buy/build/partner decisions, provide sales education, transition to services and support, beta and reference site management, general availability, industry awareness and client success stories, solution issue and customer escalation management, business plan P&L contribution and monitoring.
• Act as a dynamic spokesperson for solutions, developing rapport with press and analysts.
• Monitor and Research the latest regulatory requirements impacting commercial healthcare providers and our solutions (such as HIPPA (Health Insurance Portability and Accountability Act of 1996) and HITECH (Health Information Technology for Economic and Clinical Health Act)).

Accountability Measures
• Sales bookings, revenue, and profitability forecasts vs. actuals
• Solution sales funnel size
• Market penetration vs. competitor
• Win/loss ratio
• KLAS scores
• Reference sites

Essential Skills/Experience Required:
• 3 - 6+ years of IT Product Management experience
• Knowledge of Enterprise Content Management (ECM) or Document Management
• Experienced in hospital operations including Health Information Management (HIM), Patient Financial Services/Business Office and/or Accounts Payable
• Will require 30-50% travel depending on where individual is based
• Proven success in bringing profitable solutions to market and effectively managing them through key stages of the lifecycle
• A keen, flexible and aggressive intellect; superior conceptual thinking as well as analytical and problem solving skills.
• Strong organizational skills
• Extraordinary communications ability, verbal and written, at all levels.
• Project Management experience
• Proven record of creating and maintaining business partnerships and relationships
• Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L’s and financials
• Strong decision making, judgment and analytical skills
• Ability to direct and collaborate with internal partners
• Ability to influence internal partners and business leaders
• Effectively establish and build partnerships with external customers and business partners (e.g., OEM arrangements, etc.)
• Demonstrated ability to effectively lead cross-functional virtual teams
• Thorough knowledge of long-range and operational planning techniques

Non-essential Skills Desired
• Product Management certification desirable, i.e. PDMA (Product Development Management Association) or AIPMM (Association of International Product Marketing Management) certified
• Healthcare Provider / Hospital industry experience and knowledge
• Working knowledge of CMM and/or CMMi, SCP, PMI, ISO and Six Sigma
• Prior experience working with a Health IT software product vendor
• Relevant industry certifications such as RHIA

Software Packages

• Proficient in Microsoft Office – Word, Excel, PowerPoint, Outlook; Microsoft Project

Education Requirements

• Bachelor’s degree in business, computer science, engineering, health informatics, or marketing
• Advanced degree in business management, marketing or planning desirable

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 100+ offices worldwide. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients win and grow. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
Skills:

* Client Management
* Client Relationship
* Communication (Oral/Written)
* Product Dev & Retirement
* Product Development/Support
* Product Strategy
* Product&Offer Bus Plan&Commit
* Product, Mktg &Cust PerfAssess


To APPLY go to:

https://clients.njoyn.com/CGI/xweb/Xweb.asp?tbtoken=YVFaRBhYR1U4ZnZ4NyYhElNUBBAtcUxYdFBXTikFDmZFWTIeWEocdxRxdURdGVtQSHBkWDpQ&chk=dFlbQBJQ&page=joblisting&CLID=21001&Lang=1

and look for position id: J0411-0040