Printer Technician

Knowledge Information Solutions, Inc. is a rapidly growing woman-owned small business headquartered in Virginia Beach, Virginia.  Established in 1983, we are dedicated to providing quality computer products and superior managed IT services.

We are in search of a Printer Technician to perform repairs on a variety of printer types and brands at client sites. 

Duties include:

·         Accurate diagnosis and repair of laser, ink jet, dot matrix, LED and label printers

·         Provide excellent customer service

·         Troubleshoot  problems and install software and network cards

 

Required knowledge, skills and abilities:

·         Basic understanding of electronics and networking – specifically relating to printers and copiers

·         Knowledge of customer service best practices – must be able to speak clearly, listen well and communicate patiently and with accuracy

·         Must be able to read and understand technical service manuals

·         Superior problem-solving abilities

·         Will serve as on-call technician after hours

·         Involves sitting, standing, walking; must be able to lift up to 50 lbs.

·         Must have own transportation and a valid, unrestricted driver’s license

 

The following technical certifications are preferred:

·         A + and Network +

·         HP, Lexmark, Okidata, Xerox

 

Please send cover letter and resume to jobs@kisinc.net