Network Engineer / VoIP

Job Category:Network Services Primary Location:USA-OH: OHIO-CLEVELANDSchedule:Full-time Job Type:Standard Employee Status:Regular No Job Posting: 2008-08-12Description: Essential Job Functions Provides technical support and guidance on VoIP network design issues. Provides problem resolution as engineering resource for complex problems and mentor less experienced personnel. Evaluates and tests data, voice or video networking technologies to establish their potential use. Designs appropriate testing routines or scripts; may conduct more complex testing to meet specified requirements. Designs, implements and maintains complex Cisco Systems VoIP Systems in accordance with specified architectural and design documents. Analyzes data, voice or video network documentation and assists in communicating to management regarding the current operational status of networks. Determines methods and procedures for new data, voice or video technologies to ensure performance. Determines approach for customer, based on assessment of customer needs. Provides consultation, support and guidance to organizations and clients. May develop and conduct training as needed or appropriate. Participates in discussions regarding project decisions and project direction at the executive level. Manages client expectations and balances the needs of organization and client to ensure satisfaction for all relevant parties. Participates in proposal efforts and sales calls to ensure product meets client specifications. Prepares proposal documentation and information to meet customer requirements. Recommends data, voice or video network investment decisions to management and customers based on results of independent assessment of current and future network performance, stability, and network management issues. Performs cost analyses and vendor comparisons to ensure cost-effective and efficient operations; measures feasibility of various approaches, makes recommendations as appropriate. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Cisco Certified Network Associate (CCNA) is Required. Cisco Call Manager and Unity Voice Mail experience is Required Cisco IP Contact Center is Plus. Bachelor's degree in engineering, computer science, management information systems, or related field preferred. Six or more years of experience in data, voice or video networks Experience working with network systems, networking principles, data, voice or video Experience working with network software and hardware, data, voice or video Other Qualifications Good network performance modeling or benchmarking skills Skilled in time, priority and task management Interpersonal skills to interact with customers and team members Good communication skills to interact with team members and support personnel Good leadership skills to guide and mentor the work of less experienced personnel Ability to anticipate problems, resolve ambiguity and take decisive action Ability to work independently and as part of a team Good ability to analyze and solve complex problems using analytical and creative problem solving skills for design, creation and testing of networks Ability to convey a strong presence, professional image, and deal confidently with complex technical problems Remote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:None Create Success