Midrange IT Manager - Berkeley Heights, NJ

Job Category:Systems Primary Location:USA-NJ: NEW JERSEY-BERKELEY HEIGHTSSchedule:Full-time Job Type:Standard Employee Status:Regular No Job Posting: 2008-08-19Description: Essential Job Functions Coordinates with client management to formulate highly complex technical solutions. Identifies and implements solutions based on client needs. Informs client management of appropriate developments in technical support products. Provides technical leadership to internal and external personnel on highly complex system installation processes. Mentors and provides guidance to less experienced personnel. Provides technical leadership to appropriate personnel on highly complex system administration activities. Provides technical solutions and escalated support for non-routine, highly complex technical issues. Evaluates products and upgrades for appropriateness of cost and compatibility. Oversees and implements system upgrade strategies. Leads the design, implementation, and maintenance of highly complex solutions. Coordinates activities with other technical personnel as appropriate. Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance. Initiates reviews as appropriate. Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel. Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. Implements solutions and refines procedures as appropriate. Coordinates with business development personnel on proposals and work estimates involving highly complex system administration projects and solutions. Researches current systems technology and serves as subject matter expert on complex systems processes and procedures. Conducts usability and costing studies. Works with the client and manage staff workload by developing work packages and prioritizing a wide range of activities in a busy operational environment. Coordinates activities across other teams supporting the infrastructure to ensure seamless delivery of services to clients Acts as the strategic point of contact for all server build and run services Ensures tight integration and operational efficiency of midrange processes aligned to larger enterprise functions such as problem management, change management, service restoration, and service delivery.Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Nine or more years of technical experience in a client-server environment Experience working with highly complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with highly complex system implementations and organizational processes Experience working with Unix and Windows servers in a SAN storage environment. Knowledge of VMWare and server virtualization concepts. Working knowledge of Red Hat Linux a plus. Experience managing a highly skilled technical staff across a diverse range of Unix and Windows technologies to provide IT infrastructure services for our client. Knowledge of infrastructure solutions and architectures in a complex global environment with a specific focus on Linux and Windows server systems and clusters. Experience working with hardware and software vendors to escalate and resolve problems quickly. Experience with disaster recovery concepts and processes. Familiarity with common practices and processes for securing and patching Unix and Wintel environments Flexibility to work outside of normal business hours and provide on-call support required.Other Qualifications Strong analytical and problem solving skills Good leadership skills to guide and mentor the work of less experienced personnel Strong communication skills Strong personal computer and business solutions software skills Strong ability to lead and work as part of a team Remote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:None Create Success