MQ Systems Programmer - Intermediate

MQ Systems Programmer - IntermediateLocation: Corona, CAShift: TBD. Day or Night shift.Skills: Websphere MQ Series, Websphere Message Brokers and MSMQ experience. (Web services concepts & 108 Integration Broker experience a plus.)Summary* This position reports to the Manager, Enterprise Operations Command Center. * This position is responsible for maintaining superior 7x24 operations of the Websphere MQ and Message Brokers middleware systems environments supporting various data centers and their high availability. * This position is responsible for run monitoring of processes, system triage and recovery, providing advanced technical consultation on design and engineering solutions, supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution as well as technical leadership/mentorship to peers, build, plan team members, and management supporting Kaiser Permanentes member services.Environment:* 108 Integration Brokers and 388 MQ Series Queue Managers.ESSENTIAL ACCOUNTABILITIESThe Senior MQ Systems Programmer is accountable for:* Ability to assist in implementation, maintenance and support of Websphere MQ and Websphere Message Brokers in multiple platforms, including z/OS, AIX, WINTEL, SUN and TANDEM.* Ensures WMQ and WBI environment provides needed functionality, appropriate access and restrictions as required.* Provide 7x24 production support on a rotation basis.* Assist with WMQ/WBI consultants and participate in projects.* Assist in defining technical architecture and support decisions for the WMQ/WBI infrastructure.* Assist in evaluating hardware and software products to determine effectiveness of use with the strategic design of WMQ/WBI.* Assist build team in testing, certifications, pilots, introductions of advance technologies, implementation and delivery of projects according to specifications and timelines.* Requires the ability to work with next level vendor and support teams for escalation of issues.* Assess, diagnose and repair issues identified by current incident reporting tools and notification methods.* Assist in creating and maintaining documentation of systems architectures, designs, run processes and incident report statistics.WORK LOCATION/TRAVEL REQUIREMENTS* Primary location will be in Corona Command Center located in Corona, CA.* Occasional travel to Pasadena. Other areas are possible.KEY INTERNAL RELATIONSHIPS* The Senior Systems Programmer reports to the Manager, Enterprise Operations Command Center.* The Senior Systems Programmer must work closely with all Enterprise Engineering & Enterprise Operations technical teams and management.EDUCATION/EXPERIENCE/LICENSE/CERTIFICATION - minimum requirements* 3 - 6 years of middleware systems administration.* Websphere MQ Series, Websphere Message Brokers and MSMQ experience. * Ability to function independently with minimal oversight and direction.* Ability to instruct, guide and mentor lower level technical professionals.* Excellent verbal & written communication skills.* Strong customer service skills and focus.EDUCATION/EXPERIENCE/LICENSE/CERTIFICATION - preferred* Experience in health care industry.* Prior systems support experience for large scale systems. * Integration Broker (IB) experience.* Experience in MVS/zOS Operating Systems, SMPE, RACF, Tandem utilities, AIX and Windows server OS. * Experience in general web-services concepts* B.S or A.S Degree in Computer Science or equivalent work experience. DESIRED SKILLS* Excellent communications skills, verbal and written.* Excellent consultative skills - working collaboratively with customers / clients toward a mutual goal.* Strong logical and analytical skills - ability to get to the heart of an issue.* Ability to deal with uncertainty and complex customer requirements - bring order from chaos.* Ability to construct and use models of systems, processes and situations.* Ability to be decisive; make decisions based on technical and business assessments* Ability to translate between business user needs and technology provider services.Enterprise Operations is part of Service Delivery, a group of 2000+ plus people who provide 24 hour year round infrastructure management, systems monitoring and operational support to over 2,500 applications, millions of members and the 150,000 staff that constitute Kaiser Permanentes medical groups and business partners. Our infrastructure consists of 9,000+ servers spanning multiple platforms that support over 500 TB of data. There are more than 400 medical offices, hospitals and administrative facilities. We make about 2,100 changes a month to our applications, systems and networks, so meeting service level commitments is a big piece of the challenge. As in the practice of medicine, our data centers at Kaiser Permanente are a continuous operation that never stops.Operationally, the Command Center, includes responsibilities covering monitoring, 1st and 2nd level triage, problem and incident management working within an ITIL process framework. Command Center MQ Systems Programmer - Intermediate personnel will be subject matter experts (SME) to the Command Center, will work closely with Implementation Services and Technical Support Services teams that provide project support and round the clock support for Service Delivery.The Command Centers mission is to ensure that our customers mission-critical applications are of the highest availability and serviceability. For consideration, please reply directly to this posting or go to www.kaiserpermanentejobs.org and apply to Req #73168 MQ Systems Programmer - Intermediate.This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanentes policies and procedures.Kaiser Permanente is proud to be an equal opportunity/affirmative action employer. Additional Information Reference Code: 1037414 Position Type: Full Time