IT jobs Canada: Functional Application Support Analyst

Here is a unique opportunity to be a part of the CGI team. Reporting to a Director of Great Montreal business unit, the chosen candidate will act as Fonctional Application Support Specialist.
RESPONSIBILITIES:
- Provide timely resolution of functional issues and report incidents to the appropriate chain of command
- Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally.
- Communicate with users regarding application outages.
- Liaise with development teams in New York.
- Help configure setup as requested by users and monitor platforms
- Understand regulatory environment and constraints.
- Perform post-rollout testing of new releases (quality assurance).
- Understand the workflow from the referential applications to the financial applications as well as upstream and downstream from the Accounting applications.

TECHNICAL SKILLS
- 5-10 years of experience working in a Support Analyst role in a professional financial environment (asset).
- Basic Accounting/Finance knowledge
- Good knowledge in Excel
- Basic competency in SQL
- Experience working with relational databases (asset)
- Programming languages: XML
- Operating systems: Unix
- Batch scheduler: Autosys
- Bachelors degree in Computer Science, Information Technology or relevant technical field.
- Proficient in French and English

COMPETENCIES
- Possess a good balance of technical expertise, business knowledge and soft skills.
- Detail-oriented and organized.
- Excellent written and verbal communication skills.
- Flexible and adaptable to new environments. Quickly learn new systems/products.
- Proactive and results-oriented: sets goals and priorities that maximize the use of resources to deliver optimal results.
- Team-oriented, client-focused and open to different ideas/viewpoints.
- Capable of prioritizing tasks and multi-tasking projects.
- Thrive in a high-pressure and time-sensitive environment.
- Understand and follow the IT department rules, especially the Change and Release Management procedures.
- Possess first-hand experience working in a real Change and Release Management environment.

CGI applies the Equal Access to Employment and the Employment Equity Program and invites women, visible minority members, persons with disabilities and Aboriginal people to submit their application.

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 100+ offices worldwide. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients win and grow. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

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Skills: Microsoft Office


To APPLY go to:

https://clients.njoyn.com/CGI/xweb/Xweb.asp?tbtoken=Zl5dQhJfRVU4YHB3RFxUZidUeGMsfUxYeyEiTikNDWVFWkVpWUZpLiUuQC4kXhF2BTVTGVtQSHBkWDpQ&chk=dFlbQBJQ&CLID=21001&page=joblisting&OrgPg=joblisting&LANG=1

and look for position id: J0511-0632