Governance and Metrics Reporting Manager

Job Category:Operations/Corporate Management Primary Location:USA-NJ: NEW JERSEY-BERKELEY HEIGHTSSchedule:Full-time Job Type:Standard Employee Status:RegularJob Posting: 2008-08-20Description: Essential Job Functions Provides periodic reports of staffing, workflow, volume metrics, and other key performance metrics to document business operations. Analyzes reports to ensure business operations are efficient and cost effective. Identifies issues and recommends alternative courses of actions. Analyzes detailed performance metrics and collaborates with managers and staff to formulate service improvement recommendations. Communicates recommendations to senior management to enhance productivity and increase revenues. Develops and monitors standard business processes to ensure consistency and efficiency across appropriate groups such as teams, departments, and staffs. Identifies issues or process improvements and recommends same. Supports management training to ensure that standard business processes are implemented consistently across appropriate groups. May provide input and feedback to appropriate parties to enhance training. Adheres to standard accounting structures in accordance with established policies and procedures. Monitors and audits labor charge reports to ensure that company policies and procedures are adhered to. Recommends changes or updates. Leads strategic planning sessions to ensure clear and consistent direction across assigned area teams; facilitates discussion and provides structure and input into results. Coordinates with appropriate parties to prepare and consolidate monthly reviews including examination of variance to goals. Prepares financial reports and monitors weekly financial performance to ensure company financial goals are being met. Identifies issues or enhancements to meet financial goals. Implements Governance based upon agreed to model between account and client.Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in accounting, finance, business administration or related field preferred MBA or CPA preferred Ten or more years of business unit / account management experience Experience working with the company's business management practices, principles, methodologies, and supporting tools Experience working with generally accepted financial management principles Six or more years of leadership experience included preferred Other Qualifications Strong communication skills Strong interpersonal and presentation skills for interacting with team members and clients Good analytical and strategic problem-solving skills Good organization skills to balance work and prioritize issues Good leadership skills Ability to work as part of a team and provide managerial guidance to less experienced supervisors Prior experience and demonstrated ability in a customer facing roleRemote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:None Create Success