Education Program Manager

We simplify healthcare by focusing on the people in the care cycle - patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.Some product highlights: 256-slice Brilliance iCT scanner, Integrated cath lab, Avalon FM 20 & FM 30 fetal monitors, Ambient Experience MR and CT systems, Philips Lifeline's personal emergency alert service. Ultrasound Women's Healthcare Marketing Your Responsibilities: * Defines strategy for providing strong customer education offerings as a sales differentiator / customer loyalty tool for the Women's Healthcare segment* Manages the development and implementation process of customer education and employee training. Participates with Product Marketing to determine appropriate training needs for internal staff and external customers.* Plans and directs schedules and responsible for monitoring budget/spending. Monitors training projects from initiation through delivery. Organizes the interdepartmental activities ensuring completion of the projects on schedule and within budget constraints. * Develops and coordinates 'Train-the-Trainer' educational processes for internal customers on assigned products* Identifies and negotiates with 3rd party providers as necessary to develop and implement education programs. * Requires understanding of current product use and application.* Coordinates the staffing and scheduling of in-house and field training. Your Profile: * Strong background in adult education, preferred teaching experience in a hospital or college level setting and/or certification by an accepted adult education specific program* Medical experience preferred but not required* Highly effective communication, interpersonal and leadership skills. Ability to work with a diverse staff and influence other internal stakeholders. Ability to converse with external customers at all levels on educational, technical and satisfaction issues. * Able to work independently and in a matrix environment to set priorities, make decisions and resolve conflicts, keeping in perspective all Product Segments. Able to work independently of direct management with self-confidence. Able to drive results.* Financial and analytical experience. Contacts: Philips Notes Philips is an equal opportunity employer. Job ID: 52860 Apply here View all "Philips" jobs Learn more about Philips Send this Job to a Friend