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Customer Support Specialist/Technical Support
| Details |
Country: USA
Location: Arizona-Phoenix Scottsdale, AZ 85260
Total applied: 40
Salary/Wage:12.00 - 15.00 USD /hourSalaried positions available for qualified candidate
Job Category:Customer Support/Client Care
Relevant Work Experience:Less than 1 Year
Education Level:High School or equivalent
Location:Scottsdale, AZ 85260
Status:Full Time, Part Time, Employee
Occupations:Call Center;General/Other: Customer Support/Client Care;Technical Customer Service
Career Level:Experienced (Non-Manager)
Relevant Work Experience:Less than 1 Year
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Customer Support Specialist/Technical Support
GolfLogix is a fast growing Scottsdale technology company. We pioneered the use of handheld GPS solutions inthe golf industry with the introduction of the original GolfLogix in1999. We now have the first-ever handheld golf GPS system that is compatible with both Mac, Vista, and Windows operating systems.
We are looking for energetic Customer Support Specialists to work in a laid back office environment and provide support to our golfer community. Specialists will work with golfers to diagnose and solve technical problems and provide product information.
Applicants must have fairly strong computer skills and a willingness to learn. Some previous Customer Support experience is must and a basic knowledge of golf is not mandatory but would be a plus.
Responsibilities: Work independently to solve Level 1 and Level 2 support issues. Issue resolution will be provided through inbound/outbound phone calls or email. Train other support agents on effectively resolving support issues. Contribute to the support knowledge base as familiarity with the product is gained. Provide support to the GolfLogix team by helping with other various in-office tasks
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