Customer Support Rep - German Bilingual - at Big Fish Games!!!!

German Customer Support Representativewww.bigfishgames.com About the opportunity: Our customer service team is seeking to expand by adding a German Customer Service Representative to continue to provide excellent customer service to our customers, through email communications. In addition to email customer support, the candidate will help us understand the types of issues our customers experience and provide recommendations for how to improve our website and customer experience to reduce the amount of support issues customers may have. About Big Fish Games Big Fish Games, Inc., a developer, publisher, and distributor of casual, family-friendly games, has one of the biggest and highest-quality game catalogs on the Internet with more than 300 titles, a global network reach of over 25 million monthly unique users, and distribution partners such as Viacom and NBC. Through the efforts of a network of more than 350 game development partners, Big Fish Games offers consumers "A New Game Every Day" and makes acquiring and playing Internet-delivered downloadable and online games a safe, easy, and reliable experience. We are located in Seattle at the base of Queen Anne Hill. The Big Fish Games Culture We're a group of smart and passionate people. We're committed to providing quality products and services to our customers, to treating our customers and coworkers in a kind and friendly manner, and to being a positive influence in the community. We value Seattle, and we recognize that as talented and creative people we have a lot to give to our community, in various and perhaps surprising ways. Most of all, we are energetic people who love what we are doing and we are focused on making a difference in the world of casual gaming and beyond.About you: We are looking for a qualified and motivated candidate who is skilled with computers, is a very good typist, has good English and German writing skills and has a positive attitude. You should enjoy helping to solve problems and be proactive to help us come up with improvements that will enable our customers to have a great user experience. Fluency in German is required.  The position is located in Seattle, WA and all applicants must currently be located in the area.Other things we’d hope you have prior to submitting your resume: •College degree •Type at 60+ wmp in German •Work well with others •Positive attitude •Excellent computer skills What's in it for you?In addition to a competitive salary and a unique working environment, our benefits package offers full medical, dental and vision (100% paid for employees), vacation and sick time, 401K with match, gym access, FSA and other fantastic perks! What are you waiting for? Be a part of something really big! We are a thriving company with a very unique success story. If you wish to work in an environment where there is a common goal and happy employees to boot, Big Fish is the place for you. Location:   Seattle, WA 98108 Status:   Full Time, Temporary/Contract/Project Job Category:   Customer Support/Client Care Career Level:   Entry Level Education:   Associate Degree Company:   Parker Staffing Services Email:   Apply by Email