Application Support Analyst

Details

Country: USA
Location: Pennsylvania-Philadelphia Yardley 19067
Total applied: 40
Job Category:IT/Software Development
Location:19067
Status:Full Time, Employee
Occupations:General/Other: IT/Software Development
Career Level:Experienced (Non-Manager)

Application Support Analyst
Breakaway Technologies, Inc. (BTI) is a technical consulting company focused on providing BI/BPM solutions. We currently have an opportunity for an Application Support Analyst in our Yardley, PA based office. Responsibilities include providing front line functional expertise, technical troubleshooting and root cause analysis to resolve and identify solutions to application and software issues. Key Responsibilities:
• Respond to incoming customers calls over the phone and via email• Troubleshoot technical, application and data related issues • Maintain accurate records of customer interaction and ticket resolution• Coordinate with customers, internal staff, and external partners to identify solutions• Become an expert at handling complex application features• Support application development UAT efforts and documentation activities• Excellent verbal and written communication skills• Min. 2 yrs exp in S/W or IT support and or BS CS or equivalent technical degree• Knowledge of VB, SQL, MS Excel, and BI tools a plusBTI offers a comprehensive benefits package and a superb work environment. Interested candidates should send a resume to

jobs@breakaway-inc.com Click here to view job video.
Source: Philadelphia Inquirer and Daily News

- Apply for Application Support Analyst

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