Technical Support Representative

CITY/STATE: Carlsbad, CAPOSITION TYPE: Full Time, Temporary/Contract/ProjectJOB CATEGORY: Customer Support/Client CareEDUCATION LEVEL: High School or equivalentSALARY: 15.00 - 17.00 USD /hourIndustry leading benefits Technical Support Representative Are you looking to get into a solid, reputable company which offers a professional work environment?!  Do you have hands-on experience troubleshooting product over the phone?  Wanted: Tech Savvy Individuals for a Growing and Expanding Company in North County!Responsibilities: Help customers over the phone with technical problems and assist with trouble shooting according to warranty and service policies. Provide back-up for field managers. Work with field managers to keep territory lists current. Refer and dispatch calls to service center or other employees who can complete in-field repairs. Review, verify, and authorize warranty work on field reportsRequired Skills: Superb communication, interpersonal skills, and patience Ability to foresee and visualize customer problems and issues Prior customer service experience a plus Experience with Windows 95, ROI, Word, and Excel desirable Must have a high school diploma Experience dealing with distributors over the phone advantageous About Ultimate Staffing Want to work with people who care about your personal and professional growth? We are dedicated to making life better for the people we serve. For our staffing associates, this means providing you with a unique combination of benefits, career resources and training. From the moment you step into an Ultimate branch office to your first assignment and beyond, your Ultimate Team is there for you, every step of the way. Consisting of friendly staffing professionals who take the time to get to know you, we are expert at matching the right temporary or full-time job with your unique personality, skills, and expectations. Apply now to be considered for this position and to make an appointment today or visit our Website www.ultimatestaffing.com for other available positions.