Systems/Technical Support (jp34346)

Details

Country: USA
Location: New York-Rochester Rochester, NY 14611
Total applied: 40

Location:Â Rochester, NY 14611 Employment Type:Â Full Time, Temporary/Contract/Project, Employee Responsibilities: Work in call center receiving calls from agents and/or customers regarding service affecting issues. Coordinate and assist in technical calls with customers, vendors, and technicians as needed to identify and resolve equipment problems. Coordinate testing schedule and assist Customer Project Managers, local exchange companies, and/or technicians to isolate and resolve network or customer equipment problems. Interface with internal departments (Provisioning, billing, sales, work center supervision, etc) Troubleshooting skills involving T1 circuits is also required. Requirements: Word Intermediate Required Excel Intermediate Required Power point Intermediate Required Troubleshooting involving T1 circuits Intermediate Required How to Apply: Please send Microsoft Word version of resume to jeremyparker@Spherion.com Include Job Title, Location, and Salary requirements in email. Contact: PLEASE E-MAIL RESUMES TO:Â Apply by Email

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