Systems Engineer / Senior Systems Engineer

The Decision Support team manages and supports a variety of tools used for reporting and analytics by various areas within the company.  Tools included are Microsoft’s Business Intelligence Suite, Golden Gate, Informatica, Crystal Enterprise and Reporting, and Business Objects. The responsibilities of this position are to provide end user support, perform tool implementations and upgrades, provide accurate and timely problem resolution with root cause analysis, work with other areas of the organization such as Production Operations, the development community, and other technical groups to establish and improve processes and procedures related to the Business Intelligence and ETL infrastructure.  Willingness to rotate 24x7 on call duties is essential. This candidate should also have excellent customer services skills and a strong willingness to learn new technologies.  Required Skills·  Understanding of ETL and Business Intelligence concepts ·  Understanding of Windows and Unix technologies ·  Experience with at least one scripting language (i.e. Shell, Perl, or Visual Basic, or C#)·  Must be able to learn new tools and technologies quickly·  Strong problem solving skills ·  Highly organized and detail oriented; ability to multi-task·  Strong communication and interaction skills; both oral and written ·  Excellent customer service and interpersonal skills ·  Willing to be part of 24x7 on call rotation ·  Ability to work under little supervision ·  Provides concise documentation of work ·  Highly motivated·  Team-oriented   Preferred Skills·  Experience with Microsoft’s Business Intelligence Suite using SQL Server 2005 (ProClarity, Analysis Services, and Reporting Services)·  Experience with Golden Gate·  Experience with Apache Tomcat§  Experience with Business Objects§  Experience with Crystal Enterprise  EducationBachelors or Associates Degree in a technology related discipline and two years experience.  No degree requires a minimum of five years related work experience. We are an equal opportunity employer. M/F/D/V.