Strategic Acct Exec Mgmt Svc.Business Services

Position ProfileDedicated to selected Fortune 500 accounts where the primary focus is to facilitate and execute IKON's Service Excellence on a monthly, quarterly and annual basis to improve customer strategy processes. Responsible to protect and increase market share. Primary focus is to drive outsourcing contracts and national agreements that provide IKON with the opportunity to integrate solutions across all business lines. Assigned to existing and newly sold management services customers. Job Duties and Responsibilities Responsible to increase monthly billing, expand add on services, effectively renew contracts, protect IKON's position and strive to continually increase customer satisfaction and added value.Performs complex business analyses of customer's business document workflow requirements and develops benchmark demonstrations, proposals and value propositions that exceeds customers' requirements resulting in the development of new customers and retention of existing management services accounts by applying a consultative approach to level C contacts/customers.Organizes and implements post-sale delivery and implementation of IKON solutions at customer locations. Acts as primary point of contact for all sales paperwork.Proactively develops new customer contacts, reviews leads, participates in customers' strategic planning and delivers management services proposals and management services studies as prescribed by sales management.Meets or exceeds revenue and gross profit expectations.Maintain accurate records of all account activity within sales database.Actively participates in account planning sessions and plans and consults within a team-based work environment to ensure the identification of sales opportunities.Facilitates and executes sales components of the ISE. Is responsible for conducting monthly and quarterly customer reviews in cooperation with the MS Operations team.Facilitates and executes annual customer strategy session with each assigned MS customer.Identifies creates and implements action plans for all at-risk accounts.Meets forecasting objectivesPerforms other duties as assigned. Qualifications (Education, Experience and Certifications) 4-year college degree or equivalent experience in a related fieldAt least 5 years successful sales experience, at least 2 years of which is business-to-business sales experience, preferably with outsourcing account management and development experience to Fortune 500 companies. Apply On-line IKON is an Equal Opportunity Employer, M/F/D/V.