Sr. Engineer - UNIX Admin

This individual will be a member of the Technical Operations organization supporting the National Video Applications and CDV tools Service desk on a 24/7 basis. This team is involved with the full range of activities necessary to deliver Video Applications to Set-Top-Boxes (STBs), to provide necessary tools to monitor/troubleshoot the End-to-End Comcast Digital Voice service offering, as well as to monitor/troubleshoot the National Video-over-the-backbone distribution network. The job includes working with vendors, implementing new systems and network designs, deploying new systems and software, performing day-to-day systems administration and operations activities, building or integrating reporting, monitoring, and analytics, etc.

MAJOR DUTIES

? Function as an advanced Technical SME and engineering level point of escalation and support for various Comcast internal groups.
? Key member of the team responsible for the day-to-day, 24x7x365 configuration, maintenance, administration, and operations of our Video Applications Servers, Video Probes and CDV tools.
? Participate in all efforts associated with the Oracle databases of Video Applications Servers and CDV tools (doing performance analysis, optimization, standardization, monitoring, and day to day operations).
? Assist in the Operations Readiness Acceptance of on-going capacity augmentations (new server deployments, etc.).
? Prioritize critical issues, resources, patches, loads, etc and proactively update patches and drivers.
? Perform Solaris and Red Hat Linux OS upgrades.
? Perform application software upgrades, including Veritas Cluster Server, Oracle, TVWorks Platform Applications, Ineoquest Applications, etc.
? Develop, execute and implement operations/surveillance practices to support a carrier class telecommunications (Voice/Video/Internet) network.
? Maintain systems in twelve geographically-diverse datacenters.
? Participate directly in testing on an as-needed basis to prepare for system upgrades and perform troubleshooting or other work.
? Provide review and input to new technical requirements.
? Proactive identification and resolution of complex technical and operational issues.
? Lead and manage Hardware and Software vendors to resolve service issues.
? Identify opportunities and drive necessary enhancements into the products/platforms to improve the production environment and to stabilize immature technology.
? Perform troubleshooting and lead problem resolution activities with other support teams (e.g. Product Engineering, network support, vendors), and produce Root Cause Analysis findings that focus on recommendations to learn from and avoid outage recurrence.

Required Skills:
? Demonstrated ability to deliver the items listed in the major duties section.
? At least 5 years experience with UNIX and Linux System Administration (such as RedHat and Sun Solaris) in multi-server environment is required.
? At least 5 years experience with Shell and PERL scripting.
? At least 5 years experience with web or other IP applications is required.
? At least 5 years experience with web servers such as Apache, JBoss, or BEA WebLogic is required.
? At least 5 years experience with Video components such as DACS, NC1500, QAM Modulators, QPSK Mod/Demods, RADDs, DNCS, VOD systems (Seachange, Concurrent, Tandberg, Arris), Set-Top-Box Administration, Switched Digital Video, etc.
? At least 3 years experience with IP Networking (e.g., TCP/IP, DNS, DHCP, NAT, Multicasting, IGMP).
? At least 3 years experience with Java, JavaScript, XML, and directory structures.
? OCAP/DSG/DOCSIS experience/knowledge.
? HFC and Digital Video (MPEG2, MPEG4, etc) experience/knowledge.
? Direct Linux and Solaris certifications are a plus.
? Experience with TVWorks Platform components and Applications is a plus.
? Experience with the Ineoquest monitoring platform is a plus.
? Direct Oracle knowledge, as well as experience working with large systems relational databases is a plus.
? Demonstrated understanding of the software development life cycle and agile development is required.
? Knowledge and experience with Remedy trouble ticketing systems.
? Experience with SIP proxy servers is a plus.
? Punctual, regular, and consistent attendance.
? Excellent written and verbal communication skills are required.
? Demonstrated ability to work effectively across organizational boundaries.
? Demonstrated ability to act and work effectively with 3rd party technology vendors.
? Able to adapt to Network Event needs in terms of availability, accessibility, and 7/24 environment.
? Demonstrated ability to work with minimum direction.
? Strong, independent problem solving skills; must be self-directed and able to work as a team leader/follower, and able to work in high stress situations.