Senior Sales Support Engineer

Learn more about PacStar at here http://www.Pacstar.com

 

Direct Hire - Full Time Employee

Must have US Citizenship

Must be located in Hawaii or Korea. Will support efforts in the PacRim. 







Function:

 Sales Engineering support Champion for PacStar products Technical presentations and demonstrations to customers Analyze requirements and produce engineering designs and BOMs that utilize PacStar products for IP voice/data/security/networking solutions Technical input into the development of sales proposals, including identification of equipment, contractors and 3rd party vendors required to complete projects. Support the sales process Interface with resellers’ and customers’ technical and sales staff Identify opportunities based on complex requirements Ensure products and services are effectively delivered to the customer Obtain and maintain technical certifications necessary for PacStar successCollaborate with sales teamWork as the Consulting resource for a professional sales team to communicate compelling value propositions and maximize profit for product and services salesProvide technical support for clients and companyRespond to customer technical support needs for PacStar products Coordinate or project manage implementation projects Work with Technical Services to develop and deliver services as requiredProvide technical customer feedback to company and product developmentIdentify new product opportunities and customer requests Communicate customer feedback on products to PacStar team Provide technical and engineering expertise to team supporting all initiativesCollaborate with development team Work with product development as required Other duties as assigned

Skills: 

 Independent professional who executes job assignments with limited supervision Good understanding of sales and support process and practices Ability to communicate our unique value proposition Ability to troubleshoot issues quickly Ability to clearly communicate technical answers to customer inquires Ability to work closely with the sales team to maximize account coordination – take direction when needed on specific opportunities Ability to identify additional sales opportunities and customer needs based on technical input Ability to work with customers to overcome objections and obstacles Strong system engineering skills with strong project and consulting focus Strong written and oral communications skills Ability to present complex technology to technical and non-technical customer audiences

 

Required Experience: 

 Must have at least 5 years successful experience in support of sales of technical products in similar fields Must have at least 3-5 years successful experience deploying wireless, VoIP, LAN, WAN, WLAN, security, and/or enterprise IT systems Current certifications CISCO CCNA, CCDA, or CCVP preferred.  If not certified, will be required to become certified if hired. Microsoft MSCE preferred Creative problem solver – ability to finds creative solutions with a “can-doâ€� attitude, in a fast paced environment Self-starter – ability to initiate and drive business with little supervision Strong work ethic – a professional engineer with a desire to excel. Additional PACSTAR Engineering Certifications will be required. Maintain professionalism, good attitude and appropriate behavior with PACSTAR personnel and clients. 5+ years DOD experience in PacRim. Will be required to obtain a US Secret clearance

Email your resume with Senior Sales Support Engineer - 833 in the subject line to Job833@Pacstar.com