Senior Desktop Engineer (PN)

Be one of the people that keeps TD AMERITRADE's independent spirit alive. Explore the opportunities available to join our team. Job Description Senior Desktop Engineer (PN) At TD AMERITRADE you'll find state-of-the-art tools, outstanding personal service, affordable pricing and innovative technology. As an independent investor, or as an associate, you know where you want to go. We're committed to helping you get there by empowering your path to pursue your goals. TD AMERITRADE is an equal opportunity employer Sr. Desktop EngineerTD AMERITRADE's Desktop Engineering team is seeking a Sr. Desktop Engineer to join their team. This position can be filled in their Jersey City, NJ or Omaha, NE locations. The Desktop Engineering Team manages the design, implementation and support of TDA's desktop environment, which includes Windows XP workstations, laptops and Wyse Linux embedded thin client devices. Responsibilities include sizing, ordering of hardware as well as solutions for security, anti-virus, disaster recovery, packaging and operational support. The team is also responsible for acting as technical resources for the other Information Technology teams from a network, operating system, or hardware standpoint and for participation on project teams. This position primarily assists with the overall design, plan, delivery and maintenance of technical projects and initiatives. The focus of this position is the overall delivery of technology solutions.ROLE: Review and approve project requirements Monitor, maintain and support multiple IT systems Create engineered solutions for medium-to-complex issues according to specified requirements and design Identify research, diagnose and escalate (as needed) production problems such as defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content. Troubleshoot medium-to-complex system issues Manage various types of medium project initiates, upgrades and maintenance activities Train and mentor junior Engineers Continually research, evaluate and provide documented recommendations for new technologies and tools within the Information Technology field Serve as the SME for specific technical systems Present technology roadmaps to members of technology management as well as business partners Experience: Experience in a large corporate multi-domain/multi-site organization. 4+ years packaging applications into MSI packages using Wise Package Studio 4+ years deploying applications via SMS 3+ years developing and deploying unattended operating system installations for workstations/desktops/laptops A solid understanding of networking concepts and technologies including: Ethernet, TCP/IP, DNS, firewalls, load balancing, and DHCP are required. Experience with Citrix, Softgrid, and Thin Clients strongly preferred. Excellent written and oral communication skills Ability to articulate technical issues to management.Job Requirements: Must possess a minimum of 3 years experience (academic or direct experience, including best practices) in Engineering, including knowledge of computer/network systems infrastructure requirements and standards Must be very detail oriented Proven ability to work effectively in a team setting as well as independently with minimal error and guidance Sense of urgency and commitment to providing the best support possible to both internal and external clients Outstanding verbal and written communication skills and the ability to communicate with all levels of associates in the organization Must be able to act in a SME role as well as in a lead role for various projects and initiatives A minimum of 2 years experience managing small-to-medium sized projects Must posses a basic understanding of how various systems and applications interact Bachelors degree in a related field or equivalent experience is required Financial services experience strongly preferredEssential Competencies: Technical/Functional Skills, Problem Solving, Decision Quality, Action Oriented, Communication Skills, Developing Direct Reports and Others, Process Management, Conflict ManagementTD AMERITRADE offers a competitive compensation package and an exceptional benefits package including medical, dental, performance-based Bonus program, PTO, 401K, tuition assistance and more.TD AMERITRADE is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade is an Equal Opportunity Employer