IT Customer Care Rep - Information Technology Technician

IT – Information Technology / Customer Care RepresentativeCosta Mesa, CA – Store Support Center (Corporate Offices)  ATTENTION:IT CUSTOMER SERVICEPROFESSIONALS Anna’s Linens is looking for the best and brightest!  Â· Are you an IT Customer Service GURU looking for a change? Â· Can you handle multiple hardware maintenance projects at one time? Â· Do you have experience running and terminating data/voice cabling? Â· Are you ready to partner with a stable, growing company?   Here’s your opportunity to do what you love…and to love where you do it!  ANNA’S LINENS (www.annaslinens.com), headquartered in Orange County and founded in 1988, is the fastest growing retail chain of Home Fashion and Textile Goods stores in the country! Our goal is to offer a great selection of high quality linens and textiles at an affordable price.  Anna’s fosters a stable, growing, professional work environment!Anna’s appreciates and respects employee initiative!Anna’s is committed to investing in their staff!  We are currently considering candidates for the following opportunity:IT CUSTOMER CARE REPRESENTATIVE Position Summary: Responsible for the hardware maintenance and upgrades of our existing stores. Install store systems for new stores.  Assist Store Support staff by troubleshooting store systems.  Essential Duties and Responsibilities·  Make regularly scheduled maintenance of all Store Systems equipment.·  Visit store sites, as needed, to maintain, upgrade or conduct a hardware swap as needed to support the Store Systems Technicians.·  Assist Store Systems group with identifying all Register inventory as directed ·  Assist in trouble shooting store problems·  Run, terminate and test Data and Voice cabling·  Perform unscheduled emergency service on Store Systems equipment with little or no lead time or pre notification as necessary·  Other duties as assigned REQUIRED Qualifications ·  Minimum of three years hands-on experience involving communications hardware and software. Experience with working with PCs, Windows and computer peripherals.  POS experience preferred·  Solid background in PC networks, applications, connectivity and hardware ·  Extensive PC knowledge with skills in Windows, Word, Excel, Access and PowerPoint ·  Experience running and terminating data/voice cabling·  Ability to work in a team and work independently with minimum supervision  ·  Ability to interact with store managers and/or assistant managers ·  Ability to adjust to a 7 day a week operation  ·  Ability to make decisions based on material presented and formulate solutions·  Ability to lift and move material weighing 50+ pounds·  Excellent written and verbal communication skills  Â·  Good follow-up and organizational skills  ·  Capable of multi-tasking  ·  Accredited technical school certificate or equivalent experience   APPLY NOW! – Local qualified candidates are encouraged to apply by sending their resume to marc.shay@annaslinens.com attached as an MS Word document. *Only local qualified candidates will be considered and contacted. – APPLY NOW!         Key Internet Search Words: IT, Information Technology, Information Systems, MIS, Tech, Technician, Hardware Tech, Customer Service, Customer Care, Data Cabling, Voice Cabling, CSR, IT, Information Technology, Information Systems, MIS, Tech, Technician, Hardware Tech, Customer Service, Customer Care, Data Cabling, Voice Cabling, CSR, IT, Information Technology, Information Systems, MIS, Tech, Technician, Hardware Tech, Customer Service, Customer Care, Data Cabling, Voice Cabling, CSR Job Title: IT Customer Care Rep - Information Technology Technician Company: Annas Linen Company Location: Costa Mesa, CA 92626 Status: Full Time, Employee Job Category: Installation/Maintenance/Repair Relevant Work Experience: 2+ to 5 Years Career Level: Experienced (Non-Manager) Contact: Marc Shay Email: Apply by Email