IP Telephony Engineer / Unified Communications Consultant

The Unified Communications Consultant will work in a variety of complex, enterprise environments including but not limited to Cisco Unified Communications Manager 4/5/6, Cisco Unity Unified Messaging (Exchange and Domino), Cisco Emergency Responder, Cisco IP Contact Center Express, Cisco Unified Operations and Provisioning Manager, Cisco Mobile Client (Orative), Microsoft Exchange Unified Messaging, and Microsoft Office Communications Server.

 

This position requires excellent verbal and written communication skills, between both the customer and all levels within the organization. Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required. Must be motivated with a focus on team performance.

 

Primary Responsibilities:

 

Lead and SME for unified communications-related initiatives

Ensuring on time and on budget completion of project initiatives

Researching and developing innovative solutions around unified communications Development of unified communications-based marketing solutions (white papers, case studies, etc.)

Being involved on business development and pre-sales activities on unified communications-related activities

 

Job Qualifications:

 

5-10+ years of overall IT experience Minimum of 3-5+ years of experience consulting Excels in the sale, planning, design, rollout and support for large enterprise unified communications initiatives (1000 to 20,000 endpoints) In-depth experience with multi-site, global IP telephony and unified communications rollouts/migrations Experience integrating/migrating legacy PBX infrastructure to unified communications Expert knowledge in Cisco’s Unified Communications product portfolio. Cisco routing and switching experience, including LAN/WAN/Security architecture Experience with IPCC scripting a plus CCIE Voice or CCVP certification preferred Team and/or project leadership experience Strong customer relationship skills Strong communication skills; ability to present to small/medium groups Strong documentation skills Willing to travel