Field Service Technician

First Level Technology, a wholly-owned subsidiary of the NCR Corporation, is in the business of providing scheduled service work including preventative maintenance, weekly store visits; by the way repair requests while at customer locations and retail field retrofits. We are currently seeking POS Field Service Technicians.

POS Field service technicians provide scheduled service work including preventative maintenance, weekly store visits, and on-site repairs, plus retail field retrofits. You will work in a team environment with your Territory Manager and field staff. Our technicians earn a competitive hourly pay rate, are eligible for a competitive full-time employee benefits package and are provided with a company vehicle. All new hires receive world class, hands-on training to take their experience to new heights.

These positions require technical skills, people skills, and a flexible schedule to include working some nights and weekends. Although this position is entry-level, A+ certification, a degree in computer hardware related field, a certificate from a recognized technical school, military training, or work experience in hardware troubleshooting is a plus.

This is not a position for those wishing to go to the office everyday most technicians travel from their homes directly to customer locations. The technician will arrive at the customer site as scheduled beforehand with the customer and perform the prescribed installations, or maintenance as assigned.

Skills and Abilities include:

 A+ certification, a 2-year degree or more in an electronics/computer-related field or consistent work in a related field is a plus;
 Excellent customer service and communication skills;
 Must be flexible and able to work some nights and weekends;
 Ability to be self-supervising working in a virtual capacity;
 Must be detail-orientated having the ability to complete required paperwork, close calls, and submit information to management on a daily basis;
 Enjoy working in a fast-paced, high-energy environment;
 Ability to follow standard operating procedures

In addition, the successful candidate must be able to pass a drug test, credit check, criminal background check, and have a clear motor vehicle record (MVR).


Please apply online at:

https://home.eease.com/recruit/?id=29827