Entry-Level Tech Support

Details

Country: USA
Location: Texas-San Antonio San Antonio, TX 78247
Total applied: 40

Entry-Level Tech Support Description: Volt Technical Resources, the primary recruiting partner for 2Wire in San Antonio, TX is hiring Level 1 Technicians who are knowledgeable about computers and home networking fundamentals. 2Wire is a provider of broadband service platforms for the DSL market. Its solutions help DSL providers offer an integrated "triple-play" service of data, voice, and media. 2Wire's products and services include the award-winning Home PortalÂ® residential gateway, the Media Portalâ„¢ set top box, and a robust Component Management System (CMS) for service management and provisioning. The Level 1 Technicians receive inbound calls at our client's state of the art support center, where they provide customers with technical assistance with issues concerning their component services. Unlike other Technical Support positions, there is absolutely no selling or quotas involved, and all calls and cases are inbound only. This position offers room for career advancement by starting Level 1 Technicians at $10.50/hr with the ability to advance to direct status with 2Wire in 120 days. Many of our agents are given the opportunity and have advanced into Floor Walker, QA Engineer, Team Lead, and Team Supervisor positions. Direct 2Wire employees enjoy premium benefits such as broadband reimbursement (up to $50/month), Tuition Reimbursement (up to $5250 per year), Low cost Medical/Dental/Vision, 401K and much more. Looking for stability, career growth, and an opportunity to work with a worldwide synergetic company? Volt Technical Resources is a FORTUNE 1000 company founded in 1950 with over $2 billion in annual sales. With over 350 offices nationwide, VOLT is one of the world's leading Technical Service consulting firms and is a recognized leader in the IT and Engineering arena. Volt offers a comprehensive benefits package including 401K, direct deposit, your choice of two medical insurance plans, paid holidays, referral bonuses and a flexible dependent care spending account. Requirements: Applicants must be at least 18 years of age with a high school diploma or equivalent. Working knowledge of TCP/IP, DHCP, DNS, Operating Systems, IP Addressing, DOS Commands, Hardware and Software troubleshooting skills is an advantage. All candidates must pass a 20 question technical proficiency test to move into the interview process. A drug screen and criminal background check will be conducted upon hire. Location: San Antonio, TX Type: CONTRACT Duration: Temp to Hire Pay Rate: 11.00 - 12.00 Hourly DOE Contact: Volt Technical ResourcesVolt Workforce Solutions7551 Callaghan Rd. Ste. 230San Antonio, TX 78229PH: 210/979-0120FX: 210/979-0571 Connecting talented people and respected companies. APPLY NOW Job Information Reference ID: 302764-7379-12-223943 Company: Volt Workforce Solutions Location: San Antonio, TX 78247 Status: Temporary/Contract/Project Salary: 11.00 - 12.00 Hourly DOE Job Category: Customer Support/Client Care Contact Information Company: Volt Workforce Solutions Address: 7551 Callaghan Rd. Ste. 230San Antonio,TX 78229 Email: Apply by Email Phone: 210/979-0120 Fax: 210/979-0571

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