ELECTRONIC SERVICE SUPERVISOR

Location: Indianapolis, IN 46236 Contact Email: Apply by Email Contact Address: Indianapolis, IN Fax: 317-723-0095 Status: Full Time, Employee Job Category: Installation/Maintenance/Repair Experience: 5+ to 7 Years       Job Description   SimplexGrinnell is the recognized leader in the design, manufacture, installation, and service of a comprehensive array of networked and integrated fire alarm, security, communications and sound, nurse call, sprinkler, and suppression systems.  Our continued growth and success has produced a need for a talented service professional for our Indianapolis, Indiana District.Summary:The primary function of this position is to positively and professionally represent SimplexGrinnell with respect to the execution of various service offerings to existing and new end-users:  Manage and lead a diverse team, manage flow and logistics in regards to service call load, material logistics and customer facing activitiesResponsibilities:* Provide quality supervision to all Technical Representatives in the Service Department * Exhibit effective customer service skills by consistently communicating with dispatchers,    management and customers to ensure complete customer satisfaction * Understand the importance of providing quality service responding to all customer needs* Follow up to completion all outstanding service calls* Responsible for Team’s overall P+L performance* Responsible for developing and implementing a training plan for technical team.  Qualifications:* Two-year Associates Degree in electrical, electronics, or equivalent military training or Industry experience* Highly motivated and success driven* 5 - 10 years service supervisory experience in a related industry* Excellent communication skills both written and verbal and ability to manage multiple tasks* Ability to lead and manage a diverse staff of technical representatives* Independent, creative thinker* Proficient in use and application of personal computers including Windows and various Microsoft programs Only applicants that possess the minimum qualifications will be considered.  Candidates must successfully complete an employment background investigation and drug screening.  SimplexGrinnell is part of Tyco Fire & Security, an international organization with representation worldwide.  We offer a full compensation package, fleet vehicle program, paid expenses and advancement opportunities, as well as an excellent benefits program, educational assistance & 401(k).Interested candidates should email sg.indianapolis@simplexgrinnell.com with the job title for which they are applying in the subject line, attaching their resume as a word document.  Please also include your salary history/requirements and a statement of why you would be the candidate of choice for this opportunity.  Resumes may also be faxed to 317-723-0095.SimplexGrinnell is an Equal Opportunity Employer. Send this Job to a Friend View all "Tyco" jobs Learn more about Tyco