District Sales Operations Manager

Location: Manhattan, NY 10016 Status: Full Time, Employee Job Category: Sales/Retail/Business Development Relevant Work Experience: 5+ to 7 Years Career Level: Experienced (Non-Manager) Company: Hitachi Data Systems District Sales Operations Manager This role is primarily related to intra-district and corporate facing responsibilities assisting and supporting the District Sales Manager by acting as the district liaison for interaction with other HDS organizations.  The DOM will monitor district business functions to ensure the district operates efficiently and effectively while staying within budgetary limits. This role also interfaces with Product Management and Pre-Sales Management to assist with all duties related to internal district support, but not customer support. Job Functions:1. Support the District Sales Manager by acting as the district liaison for internal administrative and operational functions related to Finance, Legal, IT Services, Logistics, Sales Automation, GSS, and Marketing. Perform the role of district liaison for interaction with non-district organizations and HDS partners, and advise the District Manager on specific requirements and issues that affect the district's ability to operate successfully.2. Sales Forecasts: direct and coordinate district activities related to forecasts including gathering and updating sales information necessary to build and maintain accurate monthly forecasts in Matrix. Interact directly with sales and finance to prepare accurate forecasts, and assist/prepare sales manager for delivery of forecast and recon activities.3. P&L Management: monitor district business functions and work with Finance to ensure the district operates efficiently and effectively while staying within budgetary limits and driving revenue generation. Proactively keep district manager updated and involved in resolving issues. Review financial targets, sales activity information, and other sales operations reports to measure productivity and goal achievement, and make recommendations to the district sales manager to implement actions to ensure the district operates as efficiently and effectively as possible. Develop and provide reports as necessary to supplement the reporting done by other organizations. 4. Deal Structuring: assist District Manager and sales teams with deal structuring including Matrix expertise and pricing approval at the district level as directed by the District Manager.5. Territory, Account, and Opportunity Planning: assist the District Manager in ensuring the account team understand and comply with current territory, account, and opportunity planning processes and procedures. Assist account teams as necessary in developing sound territory, account, and opportunity plans.  6. Customer Satisfaction: work with district management, sales teams, and district finance to monitor and resolve all customer related operational activities and tasks to ensure the district maintains a high level of customer satisfaction.7. Support District, Region, and Corporate efforts aimed at improving our revenues, profitability, and efficiency.8. Assist the Pre-sales manager in liaising between district, GSS, Product Management, and other product related functions for HDS internal activities that are not customer related. Assist with solution sales announcements and training duties, and all operational tasks related to interaction between GSS/PM and the district teams.9. Responsible for implementing product marketing strategies and sales promotions including activities such as customer events, sales programs, and sales campaigns.10. Customer Calling: Represent and call on customers as required in support to the district sales effort.11. Maintains a close working relationship with DM, district Finance, and sales colleagues.12. Assumes role of DM in specific operational or internal facing district situations.Primary Qualifications:   Minimum of five (5) years experience directly related to IT systems and data storage issues. Should have a thorough knowledge of storage industry and customer requirements related to storage, any prior knowledge and experience with HDS storage products and solutions a plus. Must have strong operations background in dealing with P&L concepts, financial tools and concepts, deal structuring, and price approval processes. Strategic account planning experience with a history of proactive creating and ongoing management of detailed account plans. Must have experience and strong skills in coordinating activities and resolving issues between different teams and organizations, with a proven track record demonstrating district level operations skills.  Demonstrated ability to foster communication within a district, while promoting independent activities and parallel efforts. A bachelor's degree in Computer Science, Finance or related field is strongly preferred. Should possess excellent communication, interpersonal and public speaking skills. Willingness and ability to travel 30-50% of the time. Maintain a professional appearance and has strong leadership skills.Other: Interacts with district management, sales representatives, and district Finance colleagues; and acts as district liaison for operations related tasks with other HDS organization, partners, and resellers Works independently with minimum supervision or guidance from DM. Controls expenses in line with AOP and P&L statements Inappropriate decisions or mistakes may have a significant impact on the company