Applications Systems Analyst (CS Software Support)

Mission Statement
ScriptPro develops, provides and supports state-of-the-art, robotics-based management and workflow systems for pharmacies. ScriptPro is dedicated to helping pharmacies lower operating costs, reduce dispensing errors and maximize customer satisfaction. ScriptPro technology helps pharmacies operate efficiently, safely, and profitably so they can make the maximum contribution to the health care system.
Employment Philosophy
ScriptPro is the industry and world leader in pharmacy automation. We develop and provide pharmacy solutions that address 100% of the prescription fulfillment process. We are dedicated to producing pharmacy software and technology to advance the pharmacy industry. To achieve these goals we place a high priority on our relationships with employees, customers and vendors. We have a group of talented, motivated and loyal individuals who constitute a vibrant team. We value character and trustworthiness and cultivate a work environment that is conducive to creativity and excellence. Providing advanced internal/external technical support for ScriptPro proprietary software systems.
Support activities include encoding, debugging and testing of ScriptPro proprietary software systems by writing and editing software programs after conducting a technical analysis and review of system performance.
Proper documentation of software changes, network diagrams and call notes.
Provide technical support for communication hardware (routers, switches, firewalls, print capture devices, print servers, modems, etc.) including serial and TCP/IP Network configurations.
Complete remote software configurations and upgrade support for new system installations.
Complete software configuration and upgrade support for installed systems. Bachelor's degree in computer science or equivalent experience
Strong analytical skills, including a high level of attention to detail
Excellent customer service skills and a "can do" attitude
Proficiency in Windows NT/XP/2003, Microsoft SQL Server 7.0/2000/MDSE, pcAnywhere, drive imaging, general pc and network troubleshooting
Experience writing and editing SQL queries
Experience with XML, HTML, or other programming/scripting languages
Excellent written and verbal communication skills
Ability to prioritize multiple tasks and functions

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=549410-3-713