Field Service Leader - Camarillo, California

Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you’re flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport.Honeywell Process Solutions (HPS) is a $2.5 billion strategic business unit that improves the productivity and profitability of industrial facilities on every continent around the world. With more than 10,000 employees in 95 countries, HPS offers a full range of industry-leading automation and control solutions and advanced software applications to key vertical markets, including Energy, Pulp & Paper, and Chemicals/Pharmaceuticals.  Competitive salary and excellent benefits await the successful candidate.

 
A Field Service Leader leads a segment of the West Region services business through delivery and execution of service solutions in compliance with customer specifications and contractual agreements, leading a team of field personnel, managing a P&L, growing the service business inside existing and new customer locations, and reporting the current and future performance of the department. Key responsibilities include daily engagement and teaming with customers, team members, sales and marketing, and project operations to ensure customer satisfaction, excellence in delivery, and profitable growth.
 
Primary Job Duties:
Develop long-term, high quality sustainable business relationships with customers by engaging with management teams and consistently exceeding expectations.Ensures timely and cost-effective management of services contracts by providing preventive maintenance and service according to contract requirements, ensuring guaranteed customer savings, delivering on commitments, and maximizing customer satisfaction and peace of mind.Actively participate in sales pursuits and project implementation with appropriate Account Managers and Project Managers.If capable, operate as a working leader on existing customer contracts in support of service operationsIdentify and drive performance improvements to increase revenue, improve service quality, increase operational efficiency and maximize profitability.Manage overall P&L including department budget, location costs, and team compensation. Take full responsibility for achieving cash goals, including actions in support of past due receivables collections. Lead contract reviews and negotiations with service customers and vendors to maximize contract retention.Report, analyze, interpret and maintain monthly, quarterly, and annual financial & operating estimates on revenue and cost, data/variances to regional management.Lead by example to establish and maintain positive employee relations and maximum productivity by fostering open communication, providing regular performance feedback and ongoing talent assessment, identifying and communicating goals for measuring team performance, conducting career development discussions with reports and help them to build development plans in support of current and future technology needs as well as customer relations skills.Coach team members to drive achievement of customer results, implementation of process improvements, customer satisfaction and increase performance levels wherever possible.Effectively manage a geographically dispersed and culturally diverse services teamChampion our safety culture through demonstrated understanding, commitment and action supporting the organizations safety and environmental requirements/regulations.


 
 


Basic Qualifications:  BS degreeIndustrial AutomationPLC or DCS SystemsProcess Controls ExperienceForecasting and P&L Experience  
Additional Skills
 
Managing Budgets and Driving Sales, Pricing and Negotiating.
 


As an Equal Opportunity Employer, we are committed to a diverse workforce.