Customer Service Clerk

Job Purpose:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Duties:

* Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

* Directs visitors by maintaining employee and department directories;

 

* Maintains safe and clean reception area by complying with procedures, rules, and regulations.

* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Telephone Skills, Verbal Communication, Microsoft Word and Excel, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills,