Training Specialist

Computershare is a global leader in transfer agency, employee equity plans, proxy solicitation and other specialized financial, governance and communication services. Many of the world's largest companies employ our innovative solutions to maximize the value of their relationships with investors, employees, customers and members.



Position Summary:



The incumbent is primarily responsible to assess needs for training and to develop and deliver training programs as they relate to Soft Skills competencies (i.e.: presentations skills, communication skills, negotiation skills, project management…) The training delivered is intended to improve employees' knowledge and abilities and contribute to the achievement of corporate objectives. Training is provided to individuals, small groups, via webinars and/or classroom settings across Canada and at times in the US. The job requires travel to multiple locations. 



Duties and Responsibilities:



Needs Analysis and Design -Conduct all needs analysis as outlined in the North American process for course development and work with the business to identify measurable business impacts. Complete scope documents for all development requests.



As Process Owner you will identify and contribute solutions to training needs, create or update all material, including Participants & Facilitator's Guides, Job Aids, and Quick Reference Guides. Your session designs will incorporate Accelerated Learning theories you will contribute to the quality and efficiency of the T&D team.



Evaluation - Provide information about business performance improvement via evaluation summaries and performance feedback.



Facilitation - Facilitate workshops and one-to-one sessions to improve core skills and capabilities within agreed timeframes.



Communication and Marketing - Service excellence is supported by creating and developing communication intermediaries to keep employees informed of training initiatives. We will provide staff with quality performance improvement information & tools in a timely fashion.



Skills and Experience:



• University degree in Education, Organizational Development & / or Human Resources would be an asset.



• Minimum 3- 5 years of experience in all areas of Training & Development (Needs Analysis, Instructional Design, Facilitation and Evaluation) with a focus on Soft Skills;



• Proficient in Microsoft Office (Excel, Word, Outlook, and Power Point)



At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.



If you want to be part of our leading brand, please apply for this position by clicking on the apply button and following the application process



Advertised:6 Jan 2011 Eastern Standard Time

Closing date:20 Jan 2011 11:55pm Eastern Standard Time



To APPLY go to:

http://intranetamericas.cshare.net/ca/hr/Web%20Parts/Careers.aspx?PageView=Shared