Systems Administrator

Job ID: 1471Location: Cincinnati, OHDepartment: HUMAN RESOURCESEducation Required: Not IndicatedExperience Required: Not IndicatedPosition Description: Western & Southern Financial Group has an immediate opportunity for a Systems Administrator.Summary of Responsibilities:Responsible for providing planning, project execution, and management of the Human Resource Information System (HRIS) while concurrently ensuring systems processes and procedures operate effectively and efficiently to meet current and future business needs within Payroll, Benefits, Field Accounting, Field HR and Corporate HR. Troubleshoots and resolves system issues formulating and conveying the HR department’s requirements to ADP and subsequently tests applications when implementing changes, system enhancements, or upgrades. Responsible for system security and employee data privacy. Manages day-to-day administration of the Records Department to include input and integrity of all associate data into Enterprise as well as ensuring personnel files are within compliance, supervision of staff and staff development. Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.Position Requirements:Position Responsibilities:ADP Systems Administration:•Manages the development, maintenance and enhancement of all components of the HRIS and related databases.•Functions as the primary liaison between the Company and ADP in analyzing and translating HR related business needs into technical requirements. Identifies opportunities for technology improvement; suggests creative solutions. Leads the gathering of business requirements to determine the feasibility of HRIS and technology driven projects and enhancements often as the project lead representing HR.•Is responsible for controlling security access to HRIS within the Company. Creates and maintains security profiles, grants security rights to users, develops and maintains a security audit function, resets passwords at the individual user and database levels, makes table changes and authorizes pay group access. Is the liaison with ADP’s hosting and processing centers. Manages relationship with ADP to assure that appropriate service levels and customer support is maintained.•Consults with all levels within the organization regarding information needs and availability; provides ad hoc queries and prepares periodic or special reports using HRIS system. •Manages on-going maintenance of HRIS applications including needs analysis, project planning, requirements specification, customization, testing, training and implementation. •Works hand-in-hand with HR Management, Information Services and ADP in determining scope and time line of implementation of new products or system enhancements and/or corrections. Develops and executes accurate and comprehensive test plans and test matrixes for new product or enhancement implementations into HRIS and peripheral systems. Is responsible for signoff or acquiring signoff of testing to the extent that everything in the test matrix has been completed and is in proper working order.•Collaborates in developing training sessions for HR and others for all new ADP products and procedural updates as a result of new project implementations. Responsible for quality delivery of such training.•Responsible for providing next level help when problems or errors occur in HRIS or related processes employed by Human Resources. Researches and analyzes problems or errors, and determines next steps of action (correction or referral). Responsible for follow-up of such action and regularly communicating status of correction. Coordinates the efforts of Information Services and/or ADP, insuring that all corrections are appropriately implemented and tested for quality and completeness. Additionally develops and delivers any necessary training corresponding to problem resolution.Records Management:•Manages the day-to-day administration of the Records Department to include maintenance and updating of the company’s personnel files, supervision of staff and staff development. Ensures a high level of service to both HR and end user clients. •Recruits, hires, trains and develops staff. Provides direction to and develops associates through daily coaching, administration of the Performance Management Program and the creation and implementation of development plans.•Develops and designs appropriate policies and procedures for the Records department and ensures such policies and procedures are kept up-to-date. Develops and implements processes associated with the collection, retrieval, accessibility and usage of associate information. •Provides retrieval ability, via reporting tool (Report Smith), to produce associate information for analysis and decision-making, statistical data, and other associate-related reports as required/ requested. Selection Criteria:•In-depth knowledge and practical use of ADP’s Enterprise Suite of products to include Enterprise Version 4 or higher, Position Management, Employee and Manager Self Service and eTime or other time keeping application. Strong knowledge and use of Report Smith required. •Strong understanding of HR System design and administration, e.g. data process flows, interfaces and configuration. •Possesses knowledge of commonly used concepts, practices and procedures in Human Resources, Benefits, Compensation and Payroll and a thorough knowledge and use of HRIS. Possesses strong HRIS user skills to include access, lookup, workflow, tree management, report requirements and generation as well as complex query capability using multiple tables. Highly skilled at extracting and manipulating into various formats for analysis and reporting.•Strong knowledge of table driven relational databases as well as good knowledge of data privacy. Understand all facets regarding discretion in safeguarding confidential data and ensuring security integrity. •Demonstrated experience researching, analyzing and understanding organizational problems and solutions. •Must demonstrate excellent verbal and written communication skills and possesses experience successfully interpreting and communicating business needs between internal groups and external vendors in a clear, focused and concise manner. Must be able to easily grasp and communicate complex ideas. •Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate project management experience in planning, executing and maintaining a project from start to finish.•Must demonstrate a strong attention to detail with excellent organization skills, citing examples of time management/methods used to manage or prioritize workload demands. •Proven ability to effectively interact and communicate with all levels of staff and management.•Proven work experience directing others to initiate a recommended course of action to solve a problem or increase efficiency.•Proven strong analytical skills, including demonstrated work experience on identifying, quantifying and providing creative solutions to complex problems.•Proven experience working independently identifying and resolving problems utilizing independent decision-making and initiative. •Strong interpersonal skills and ability to deal effectively in a team environment which includes sharing knowledge and resources. •Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations as a result of heavy work volume and strict deadlines.•Need to be a critical thinker, have a proactive approach, possess interpersonal flexibility and be a team player with focus on adding value/making an impact. •Strong attention to detail with excellent prioritization skills. Educational Requirements:•Bachelor’s Degree in Business related field, or commensurate experience in a related field.Computer skills and knowledge of hardware & software required:•Proficient in word processing, spreadsheet, presentation software and database applications, along with table driven concepts, and testing.Position Attributes:Western & Southern Financial Group, a Fortune 500 company, is a dynamic family of diversified financial services companies that provides life insurance, retirement planning and investment products and services to help millions of consumers nationwide to plan and protect their futures. With more than 5,000 associates and more than 50,000 individuals in our selling group, Western & Southern Financial Group offers consumers and businesses the financial products and services they require to meet their insurance needs and investment goals. Having reached more than $39 billion in assets owned and under management, we are leveraging our unmatched financial strength to fuel impressive growth through strategic acquisitions, increases in our current product revenue stream and expansion into new channels and businesses. Western and Southern Financial Group offers a host of benefits including, medical, dental, life, pension, 401K, free fitness facility, on-site cafeteria, heavily subsidized parking. W&SFG promotes a stable, fulfilling and challenging environment with an emphasis on excellence and continued career development.Interested professionals should apply online, including salary requirements, at www.westernsouthern.com/careers.asp .