Senior Information Services Project Manager - 921749

Description:West Corporation is looking to enhance its outstanding Enterprise Project Management team. If you have Enterprise Information Technology Project (EIT) Management experience you can be a member of this team. Check us out at www.west.com and see where you can make a difference. You will be responsible for managing complex technical projects while providing leadership and mentoring to other team members within the organization and department in adherence to corporate and departmental policies and procedures; follow the project life cycle steps from beginning to end; provide support and assistance with activities of assigned staff; manage the activities involved in quality resolution of issues related to all assigned projects.West offers competitive pay and a comprehensive benefits package. Interested individuals should apply online at http://www.west.com/careers To locate this position on our careers website click on Search Jobs, enter 921749 in the space provided for Requisition Number, and click on Search. Applications will be accepted through 8/14.West is an EEO/AA EmployerQualifications:Minimum Qualifications: - Minimum 7 years increasingly responsible IT project management experience with an emphasis on technical capabilities required - Minimum 3 years experience with PMI Project Management life cycle - PMP or other project management certification highly preferred - Basic experience with Microsoft Project - Bachelor's degree in Business Administration, Computer Science, Management Information Systems, or related field required. Equivalent work experience in a similar position may be substituted for educational requirementsKnowledge, Skills and Abilities: - Understand large project management, portfolio management and performance measurements/metrics - Experience with project planning, estimating project and developer time (man-hours and resource allocation), and scheduling methods - Knowledge of technical methodologies and fundamentals of technical testing - Principles of logic as applied to analysis and customer service - Report and specifications analysis - Provide leadership to, motivate, and coordinate the activities of project team members - Excellent interpretive and persuasive verbal and written communication skills, organizational and time management skills, and attention to detail - Establish and maintain cooperative working relationships - Identify and document issues and concerns - Assimilate and utilize technical information - Manage multiple, concurrent tasks - Rely on extensive experience and judgment to plan and accomplish goals - Manage cross-functional, matrixed and multi-business global initiatives in a variety of complex competencies - Work successfully with internal and external customersWest Corporation competes in a broad business process outsourcing industry providing solutions to many of the worlds largest companies. We offer a suite of customized solutions to our clients in diverse markets including customer service, sales and marketing, emergency communication services, business-to-business sales support, conferencing and accounts receivable management outsourcing, among others. Our reputation for service quality, leading technology and shared services model gives us significant competitive advantages in the markets we serve. Each of our segments - Communications Services, Conferencing Services and Receivables Management - addresses several markets within the broader business process outsourcing industry. Our ability to efficiently and cost-effectively process high volume, complex transactions for our clients helps them reduce operating costs, increase cash flow, improve customer satisfaction and facilitate effective communications.Over the past twenty years, West has built one of the most solid information technology teams in the industry. In fact, its over 1,100 information technology professionals average five or more years of service at West. Thats because West provides each individual with extraordinary opportunities and ongoing challenges in which to grow their careers. Founded in 1986 and headquartered in Omaha, Nebraska, West has approximately 42,000 employees based in North America, Europe and Asia. In addition to its $1.8 billion Fortune 1000 company status, West has numerous patents for new technology. Its no wonder Business 2.0 ranked West Corporation as one of the 100 Fastest-Growing Technology Companies for 2006 and the only Nebraska company included in the ranking. Our growth is far from over - come see for yourself!EEO/AA Employer