Senior Field Service Technician/Copier Repair

Installation/Maintenance/Repair Career Level: Experienced (Non-Manager) Location: San Francisco, CA 94101 Status: Full Time, Employee Relevant Work Experience: 2+ to 5 Years Education Level: High School or equivalent Company: Ricoh Americas Corporation Email: Apply by Email Reference Code: MO-Sr FST-San Fran Send this Job to a Friend Senior Field Service Technician/Copier RepairHigh Volume Copy/Printer Equipment INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ... As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff.  Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry.  If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation! We are seeking an individual to be responsible for on-site post-sale installation, maintenance, and repair of high volume copiers and printers.  Also, you will service company products and systems of moderate complexity, including hardware, software, and networking products, while ensuring a high level of customer satisfaction by advising customers on preventative maintenance procedures. Responsibilities also include: Using diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures Escalating non-routine issues to supervisor or manager Maintaining current technical knowledge, certifications, and expertise on all product enhancements, technology changes, and new product introductionsTo qualify, you must possess: 3-6 years of directly related experience High school diploma or the equivalent Copier repair experience Electronics or similar vocational training or equivalent experience Comptia A+ and Net + Certification Effective communication, time management, organizational, and analytical skills Strong teamwork and customer relations skills Knowledge of PC and associated software applications, and solid command of diagnostic tools Knowledge of service organization practices and proceduresOnly those candidates meeting the above requirements will be contacted.  No relocation or visa sponsorship is planned for this position.  Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k), pension plan, and more.  As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match.   Please email your resume, including salary requirements to: hr-dc@ricoh-usa.com   Please indicate the Job ID Code in the subject line of your email. For more information on Ricoh Americas Corporation, please visit us online at http://www.ricoh-usa.com/  At Ricoh Americas Corporation, "equal opportunity" is more than a line at the bottom of an ad.  It's a commitment we put up front.  EEO M/F/D/V.  No Recruiters or Agencies, please. Key words:  field service, field service technician, service tech, senior field service tech, sr. technician, high volume, installation, installer, copier repair, copier service, office automation, field service representative, office equipment, electronics, Net+, A+, copy repair, copy service, technician, electronics technician, printer repair, printer service. Send this Job to a Friend View all "Ricoh Americas Corporation" opportunities Learn more about Ricoh Americas Corporation | Privacy |Terms of Use | Copyright 2001-2007 Ricoh Americas Corporation