Sales Supervisor Outbound Call Center

As one of North America’s premier payment processing providers, we handle all forms of electronic payments for merchants, including credit card, debit/ATM card, check conversion, smart cards and gift and loyalty programs.  Because we are experiencing tremendous growth, we have a need for an additional Call Center Supervisor.

Responsibilities:Monitor, coach and mentor telemarketersDevelop and implement scriptsCreate call-handling strategiesTrack call center employee performance data and quota levelsMotivate the team to reach expected performance levels

We offer:Base salary (commensurate with experience)Override commissionsMedical and dental benefitsAttractive work schedule that requires no nights, weekends or travel 

Please include references that support your 2-3 years of call center management experience.

Requirements:

2-3 years call center supervisor experience in an outbound B2B call centerExperience in collecting, organizing and analyzing data, listening to calls and making recommendations on improvement of performance Experience working on a predictive dialerExperience working in a fast paced environmentExcellent communication and organizational skills


If you posess these skills, email your resume and cover letter to [Click Here to Email Your Resumé] or fax to (214)440-0284.

ONLY QUALIFIED CANDIDATES NEED APPLY