Quality Assurance Analyst 3, Vice President

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.A Quality Analyst 3 has oversight responsibility over the analysis of requirements and all specifications necessary to create comprehensive test strategies, plans and scenarios.  A Quality Analyst 3 oversees the activities related to User Acceptance Testing (UAT) and interfaces extensively with the Business, Project Managers, Solutions Analysts, Change Management (CM) and other members of the project team to ensure testing is involved during the planning, execution and implementation of assigned projects.  A Quality Analyst 3 schedules/participates in/conducts Testing Readiness reviews for a portfolio of projects assigned to one or more release and verifies that testing entrance criteria has been met.Quality Analysts participate and monitor all testing activities for a portfolio of projects, communicating the progress to the project team and IT/Business management.Quality Analysts participate and monitor all Change Management activities related to Implementation Planning for an assigned portfolio of projects, ensuring related test cases are established and thoroughly tested.  A Quality Analyst 3 may work independently on several concurrent complex initiatives and may be called upon to represent the Testing organization on corporate and enterprise-wide initiatives related to best practices reviews and/or compliance-related activities. Quality Analysts guide and advise less-experienced Testers.  Creates metrics related to UAT and sampling activities for Business management review.  Provides information to assist in root cause analysis and recommendations for quality improvements. Represents the testing organization during project/program status meetings. Bachelor's degree required. Strong oral and written communication skills.  Must be able to perform in a team environment.  Able to juggle multiple priorities and to excel in a fast paced environment.  Good interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making and conflict resolution skills.  Ability to find creative and innovative solutions to issues and day-to-day challenges.